Kristy Nicole Gordon
Tiger
Summary
Dynamic and adaptable professional with experience at Starbucks, excelling in fast-paced environments. Proven problem-solver and effective communicator, fostering teamwork and collaboration. Recognized for maintaining high cleanliness standards and creating welcoming atmospheres, while training new staff to ensure consistency. A quick learner committed to enhancing customer experiences and operational efficiency.
Overview
5
5
years of professional experience
Work History
Student Worker
University of North Georgia
08.2023 - 05.2025
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
Barista
Starbucks
04.2021 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Restaurant Hostess
Mama G's Italian Restaurant
06.2022 - 08.2023
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Restaurant Hostess
Iron and Oak Steakhouse
01.2020 - 03.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Science - Biology
University of North Georgia
Dahlonega, GA05-2025
Bachelor of Science - Biology
University of North Georgia
Dahlonega, GA05-2025
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
Timeline
Student Worker
University of North Georgia
08.2023 - 05.2025
Restaurant Hostess
Mama G's Italian Restaurant
06.2022 - 08.2023
Barista
Starbucks
04.2021 - 08.2024
Restaurant Hostess
Iron and Oak Steakhouse
01.2020 - 03.2021
Bachelor of Science - Biology
University of North Georgia
Bachelor of Science - Biology
University of North Georgia
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