Krystal Benjamin
Atlanta
Summary
Dynamic manager with a proven track record at Q-Time Partnership, excelling in team leadership and strategic planning. Enhanced employee engagement and productivity through effective training and performance metrics, achieving departmental goals. Skilled in customer service and operations management, fostering strong relationships to drive business growth.
Overview
1
1
year of professional experience
Work History
Manager
Q-Time Partnership
05.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
Education
Business Technology -
Atlanta Job Corps
Atlanta, GA06.2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Documentation and reporting
- Relationship building
- Goal setting
- Operations management
- Strategic planning
- Shift scheduling
- Sales techniques
- Schedule preparation
- Sales management
- Workforce management
- Performance evaluations
- Business administration
- Employee onboarding
- Work prioritization
- Inventory management
- Recruiting and interviewing
- Partnership development
- Vendor management
Timeline
Manager
Q-Time Partnership
05.2024 - Current
Business Technology -
Atlanta Job Corps
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