Krystal Reid
Newnan
Summary
Results-driven professional with extensive
Professional driver prepared for this role through extensive experience in waste management and transportation. Adept at navigating complex routes, ensuring timely pickups and deliveries, and maintaining vehicle integrity. Known for reliability, teamwork, and ability to adapt to changing schedules and demands with focus on operational excellence and safety compliance.
Overview
10
10
years of professional experience
Work History
Eligibility Specialist
TTEC
03.2024 - 11.2024
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Resolved discrepancies with client applications to verify eligibility.
Roll Off Truck Driver
Waste Managment
03.2020 - 12.2023
- Expanded client base through referrals from satisfied customers based on reliable performance and attention to detail.
- Proactively identified potential issues during daily inspections that could impact service delivery.
- Enhanced operational efficiency by performing thorough pre-trip and post-trip inspections of the vehicle.
- Improved customer satisfaction by consistently delivering safe and timely roll-off truck services.
Residential Truck Driver
G&B Sanitation
01.2016 - 03.2020
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Roll Off Truck Driver
IWS
03.2015 - 01.2016
- Expanded client base through referrals from satisfied customers based on reliable performance and attention to detail.
- Proactively identified potential issues during daily inspections that could impact service delivery.
- Improved customer satisfaction by consistently delivering safe and timely roll-off truck services.
- Implemented waste disposal best practices for environmental sustainability and compliance with industry standards.
Education
Commercial Truck Driving
West Georgia Technical College
La Grange, GA06-2014
Skills
- Data entry
- Effective communication skills
- Microsoft office
- Telephone etiquette
- Safe driving practices
- Commercial driver's license
- Air brake endorsement
- Workplace safety protocols
- Professionalism and punctuality
- Self-motivation and discipline
- Adaptability to weather conditions
- Heavy equipment operation
- Vehicle inspection proficiency
- Traffic laws adherence
Timeline
Eligibility Specialist
TTEC
03.2024 - 11.2024
Roll Off Truck Driver
Waste Managment
03.2020 - 12.2023
Residential Truck Driver
G&B Sanitation
01.2016 - 03.2020
Roll Off Truck Driver
IWS
03.2015 - 01.2016
Commercial Truck Driving
West Georgia Technical College
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