Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kurissa Jones

Snellville

Summary

Dynamic professional with extensive experience at Chapin Center, excelling in patient care and effective communication. Proven ability to monitor vital signs and provide compassionate support, enhancing patient satisfaction. Adept at conflict resolution and team collaboration, ensuring a harmonious work environment while delivering high-quality service.

Efficient and reliable supervisor with experience in overseeing housekeeping and janitorial teams. Possess strong organizational and leadership skills, ensuring high standards of cleanliness and maintenance are met consistently. Skilled in training staff, optimizing workflows, and implementing cost-saving measures without compromising quality. Improved overall customer satisfaction through effective scheduling, staff management, and resource allocation.

Compassionate professional with background in caretaking and experience in providing support to individuals with disabilities, elderly, and children. Showcases strong ability in managing household chores, ensuring patients' safety and comfort, and administering prescribed medication. Proven track record of building positive relationships with clients while promoting independence through teaching daily living skills. Previous work has demonstrated high levels of patience, empathy, and resilience required for this role.

Overview

14
14
years of professional experience

Work History

Caretaker

Sharon.
Lawrenceville
06.2022 - 02.2025
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Provided courteous and prompt service to address tenant or guest concerns and requests.
  • Kept records of all maintenance activities including costs incurred and materials used.
  • Provided assistance to disabled persons in accordance with their individual needs.
  • Provided basic care to resident animals, including feeding, grooming, and exercising.

CNA

Chapin Center
Springfield
09.2021 - 03.2023
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Documented patient care services by charting in designated areas.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Reported changes in patient conditions to registered nurse or physician.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.

Shift Supervisor

Wendy's
Springfield
08.2011 - 06.2019
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Completed opening and closing duties to facilitate business operations.
  • Resolved conflicts between staff members in a timely manner.
  • Investigated accidents or incidents occurring during shift hours.
  • Developed promotional strategies to attract more customers during slow periods.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Managed inventory levels and placed orders to ensure product availability and minimize waste.

Education

Associate Degree in Nursing - Nursing

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Vital signs monitoring
  • Customer service
  • Patient care
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Housekeeping support
  • Patient assistance
  • Meal preparation
  • Emotional support
  • Infection control
  • Housekeeping tasks
  • Compassionate caregiving
  • Personal care
  • Restaurant equipment maintenance
  • Organize work schedules
  • Problem-solving
  • Communication skills

Timeline

Caretaker

Sharon.
06.2022 - 02.2025

CNA

Chapin Center
09.2021 - 03.2023

Shift Supervisor

Wendy's
08.2011 - 06.2019

Associate Degree in Nursing - Nursing

Gwinnett Technical College
Kurissa Jones