Kurt Reinhardt
Stockbridge
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat customer satisfaction.
Overview
25
25
years of professional experience
Work History
Sales Associate
Grove pawn
Locust Grove
02.2020 - 02.2025
- Enhanced customer satisfaction through effective communication.
- Used technology resources to assist customers in locating and selecting items.
- Assisted customers with product selection, sizing and styling.
- Answered incoming telephone calls to provide store, products and services information.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Adhered to company initiatives and achieved established goals.
- Greeted customers to determine wants or needs.
- Worked with fellow sales team members to achieve group targets.
- Collected payments and provided accurate change.
- Recommended, selected and located merchandise based on customer desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Bagged or packaged purchases and wrapped gifts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled customer complaints in a professional manner.
- Developed trusting relationships with customers by making personal connections.
- Processed credit card transactions quickly and securely.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Helped customers find specific products, answered questions, and offered product advice.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
Commercial Sales Associate
Mhc Kenworth
McDonough
01.2017 - 02.2020
- Identified customer needs by asking questions and advising on best solutions.
- Created detailed proposals outlining product specifications, pricing structures, and payment terms.
- Assisted colleagues in identifying cross-selling opportunities among existing clientele base.
- Responded promptly to requests from customers regarding product information or quotations.
- Greeted and assisted customers to foster positive experiences.
- Generated leads by networking at various industry events.
- Oversaw contract agreements with customers.
- Gathered information on current marketplace by researching competitors' pricing, products and other key factors.
- Actively participated in training programs designed to improve product knowledge base.
- Researched product specifications and technical information to offer updated and accurate information.
- Employed effective selling techniques by promoting product benefits and influencing decision-makers.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Offered after-sale services to enhance customer experiences and relationships.
Warehouse Supervisor
IFCO Pallets
Atlanta
05.2013 - 02.2017
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Checked loaded materials compared to work orders for correctness.
- Supervised loading and unloading of materials from incoming trucks.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Generated warehouse shipping documents, packing lists and invoices.
- Estimated project materials, time and staffing requirements based on work orders and job specifications.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Reported employee time, job expenses and inspections results in work records.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Provided leadership to motivate staff members to achieve performance goals.
- Prepared and led staff training and instruction.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Enforced company policies related to employee conduct in the workplace.
Automotive Technician
Allan Vigil Ford
Morrow
09.1999 - 05.2013
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Welded, soldered and fabricated parts to complete skilled services.
- Monitored shop equipment to maintain safe working condition.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Repaired, replaced and adjusted brakes.
- Reviewed work orders and discussed with supervisors.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Attended technical training courses when available to increase knowledge base.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Operated a variety of shop equipment safely and efficiently.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Performed drive ability tests on vehicles after repairs were completed.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Evaluated, repaired and aligned vehicle suspensions.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Maintained a clean working environment at all times.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
Education
High School Diploma -
Stockbridge High School
Stockbridge 06-1999
Skills
- Client retention strategies
- Upselling and cross selling
- Teamwork and collaboration
- Brand promotion
- Verbal/written communication
- Exceptional customer service
- Time management
- Relationship building
- Friendly and outgoing
- Excellent people skills
- Problem-solving
- Goal oriented
- Cold calling
- Listening skills
- Exceeds sales goals
- Client account management
- Positive and professional
Timeline
Sales Associate
Grove pawn
02.2020 - 02.2025
Commercial Sales Associate
Mhc Kenworth
01.2017 - 02.2020
Warehouse Supervisor
IFCO Pallets
05.2013 - 02.2017
Automotive Technician
Allan Vigil Ford
09.1999 - 05.2013
High School Diploma -
Stockbridge High School