Kush Patel
Roswell
Summary
Dynamic professional with a proven track record at Moba Mobile Automation, excelling in software testing and CRM marketing. Adept at problem resolution and team management, I enhanced customer engagement and contributed to a 15% revenue increase as a Store Manager. Proficient in ERP systems and committed to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Process Intern
Moba Mobile Automation
Peachtree City
05.2025 - 08.2025
- Assisted in software testing and debugging for mobile automation applications.
- Collaborated with team members on project documentation and requirements gathering.
- Assisted in developing targeted CRM marketing campaigns for diverse customer segments.
- Collaborated with team members to enhance customer engagement through personalized communication.
- Participated in team meetings to discuss strategies and share insights on trends.
- Resolved complex issues by troubleshooting the root cause of problems with ERP systems.
Front Office Receptionist
Childrens Dental Village
Roswell
05.2023 - 01.2025
- Managed front desk operations, greeting and assisting guests with a positive and professional demeanor.
- Coordinated appointments, meetings, and events, ensuring effective communication and smooth operations.
- Filed and maintained records, including sensitive and confidential information, with meticulous attention to detail.
- Handled high-volume phone calls, directed inquiries, and provided accurate information to callers and visitors.
- Extensive experience in verifying dental insurance coverage and benefits for patients.
- Proficient in navigating dental insurance systems, and submitting accurate claims for reimbursement.
- Developed strong relationships with insurance providers to resolve claim issues and ensure timely payments.
Store Manager
The College Station Sports Store
Marietta
05.2021 - 11.2023
- Managed and trained a team of 10+ employees to deliver excellent customer service.
- Developed and implemented sales strategies that resulted in a 15% increase in revenue.
- Conducted regular inventory management and optimized stock levels, resulting in reduced costs and improved efficiency.
- Ensured visual merchandising standards were consistently met, enhancing the overall store aesthetic.
- Demonstrated ability to prioritize tasks, manage conflicting schedules, and adapt to changing circumstances.
Waiter
Waffle House
Roswell
08.2020 - 06.2021
- Extensive experience providing exceptional customer service in a high-volume restaurant setting.
- Proven track record of accurately taking orders and delivering them promptly to guests.
- Strong problem-solving abilities, resolving customer complaints and finding solutions to operational challenges.
- Proficient in working efficiently in a fast-paced environment, maintaining accuracy and quick turnaround times.
Education
Major - Human Communications
University of Kentucky
Lexington, KY12-2025
Certificate - Business and Economics
University of Kentucky
Lexington, KY12-2025
Minor - Economics
University of Kentucky
Lexington, KY12-2025
High School Diploma -
Pope High School
Marietta, GA05.2021
Skills
- Detail and excellent organization
- Currency counting
- Team management
- Business operations
- Problem resolution
- First aid/CPR
- Microsoft Office
- Teamwork
- Communication
- Data analysis
- Customer service
- Content creation
- Market research
- Sales strategy development
- ERP and CRM system proficiency
Accomplishments
- 2019 and 2021 Cobb County High School Team Golf Champion
- 2022-2024 Phi Delta Theta Kentucky Epsilon Chapter Philanthropy Chair
- 2022-2025 University of Kentucky Club Golf President
- 2023-2025 DanceBlue Morale Committee Member
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Spanish
Limited
Timeline
Process Intern
Moba Mobile Automation
05.2025 - 08.2025
Front Office Receptionist
Childrens Dental Village
05.2023 - 01.2025
Store Manager
The College Station Sports Store
05.2021 - 11.2023
Waiter
Waffle House
08.2020 - 06.2021
Major - Human Communications
University of Kentucky
Certificate - Business and Economics
University of Kentucky
Minor - Economics
University of Kentucky
High School Diploma -
Pope High School
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