Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ky'Irea Ferguson

Atlanta

Summary

Dedicated Sales Support Associate with strong customer service skills. Experienced in enhancing guest satisfaction and promoting product visibility in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Sales Support Associate

Duty Free of Americas
Atlanta
12.2025 - Current
  • Assisted international travelers with purchases, ensuring positive shopping experience.
  • Communicated with diverse customers to provide tailored service and resolve inquiries.
  • Organized merchandise displays to promote product visibility and improve customer engagement.
  • Collaborated with team members to ensure seamless store operations in a fast-paced airport environment.

Team Member

Chick-fil-A
Stockbridge
04.2020 - 05.2022
  • Provided outstanding customer service, enhancing guest satisfaction in fast-paced dining environment.
  • Worked with team members to meet daily service goals, fostering a collaborative work environment.
  • Prepared food items following company standards and safety guidelines.
  • Ensured cleanliness and organization of dining and kitchen areas, contributing to a safe and welcoming atmosphere.

Education

Associate of Science - Psychology

Towson University
Baltimore, MD
05-2024

Bachelor of Arts - American Sign Language

Georgia State University
Atlanta, GA
03-2026

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Problem-solving
  • Conflict resolution
  • Time management
  • Audience engagement
  • Sales techniques

Languages

AMERICAN SIGN LANGUAGE
Limited

Timeline

Sales Support Associate

Duty Free of Americas
12.2025 - Current

Team Member

Chick-fil-A
04.2020 - 05.2022

Associate of Science - Psychology

Towson University

Bachelor of Arts - American Sign Language

Georgia State University
Ky'Irea Ferguson