Kyla Humphrey
Lake City
Summary
Accomplished professional with expertise in inventory control and customer relations, honed at WIS International. Proven track record in driving sales and optimizing operations, achieving top district store performance. Skilled in analytical thinking and Microsoft Excel, enhancing workflow efficiency. Adept at training teams and fostering a collaborative environment, consistently exceeding expectations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Inventory Specialist
WIS International
Atlanta
07.2023 - Current
- Supervise inventory for small stores with accuracy and professionalism.
- Drive 12-passenger company van to multiple sites to conduct on-site inventory counts.
- Transport, operate, and troubleshoot inventory machines.
- Conducted inventory audits to ensure accuracy and compliance with company standards.
- Managed stock levels to optimize supply chain efficiency across multiple locations.
- Trained new staff on inventory procedures and best practices for data entry.
Tour Agent
Opendoor Brokerage LLC
Atlanta
07.2021 - 10.2023
- Inspected company-owned homes for move-in readiness and reported issues.
- Coordinated buyer tours with listing agents and provided pressure-free property showings.
- Maintained compliance with real estate license requirements and lockbox procedures.
- Managed customer inquiries by providing accurate information and assistance.
Assistant Store Manager
Cato Fashions
Lake City
08.2019 - 04.2020
- Managed merchandise displays to maintain an appealing shopping environment.
- Trained and developed staff to enhance product knowledge and sales techniques.
- Recruited staff and drove sales, achieving #1 store in district and #2 in region.
- Supervised daily store operations to ensure smooth workflow and customer satisfaction.
Rideshare Driver
Lyft / Uber
Atlanta
09.2017 - 03.2020
- Provided safe, professional, and stress-free transportation for customers.
- Adapted to diverse passenger needs, providing personalized service during rides.
- Handled payment transactions securely through integrated app systems.
- Navigated city routes efficiently to ensure timely passenger pickups.
- Communicated clearly with passengers to enhance ride experience and satisfaction.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
Store Manager / Assistant Manager
rue21
Atlanta
04.2016 - 09.2017
- Oversaw daily store operations, hiring, and scheduling for a 15-member team.
- Developed and implemented visual merchandising strategies to enhance product presentation.
- Conducted inventory management and maintained accurate stock levels.
- Implemented floor-sets per visual guidelines; achieved sales goals consistently.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
Mail Clerk
Acuity Brands
Conyers
04.2006 - 04.2008
- Sorted and delivered mail; processed EFTs and freight invoices.
- Operated Oracle software and maintained financial record accuracy.
- Collaborated with staff to improve workflow and communication within mail services.
- Tracked parcels using online tracking systems provided by couriers or freight companies.
- Trained new employees on mail handling procedures and equipment usage.
Operations Specialist
SunTrust
Atlanta
09.2002 - 12.2005
- Processed high-volume banking forms using 10-key entry.
- Ensured compliance with bank policies and security procedures.
- Supported implementation of new tools and systems to optimize workflows.
Teller
SunTrust
Atlanta
10.1999 - 09.2002
- Assisted customers with account inquiries and service requests.
- Balanced cash drawer daily to ensure accuracy.
- Promoted bank products and services to enhance customer experience.
- Maintained compliance with banking regulations and policies.
- Provided training and support to new teller staff members.
- Processed customer transactions efficiently and accurately.
- Served as backup Teller Manager
Education
Certificate - Medical Administration
Georgia Medical Institute
Atlanta, GA08.2003
High School Diploma -
Dekalb Tech
01.1998
Skills
- Customer Service & Relations
- Sales & Merchandising
- Store Management
- Social Media Marketing
- Analytical Thinking
- Organization & Time Management
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 10-Key Data Entry
- Oracle Software
- Inventory Control
- Loss Prevention
- Driving & Transportation
Certification
- Driver’s License, 10/01/28
- Real Estate License, 10/01/25
- CDL A / Non-CDL Class C
- CPR Certification
Personal Information
Work Permit: Authorized to work in the U.S. for any employer
Timeline
Inventory Specialist
WIS International
07.2023 - Current
Tour Agent
Opendoor Brokerage LLC
07.2021 - 10.2023
Assistant Store Manager
Cato Fashions
08.2019 - 04.2020
Rideshare Driver
Lyft / Uber
09.2017 - 03.2020
Store Manager / Assistant Manager
rue21
04.2016 - 09.2017
Mail Clerk
Acuity Brands
04.2006 - 04.2008
Operations Specialist
SunTrust
09.2002 - 12.2005
Teller
SunTrust
10.1999 - 09.2002
Certificate - Medical Administration
Georgia Medical Institute
High School Diploma -
Dekalb Tech