Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyla Jones

Decatur

Summary

Dynamic and results-driven professional with exceptional communication skills and a proven track record in customer service at Coopers Hawk Restaurant and Winery. Adept at managing teams and resolving conflicts, I excel in high-pressure environments, ensuring guest satisfaction and operational efficiency. Strong problem-solving abilities complement my experience in handling large crowds effectively.

Overview

8
8
years of professional experience

Work History

Lead Hostess

Coopers Hawk Restaurant and Winery
02.2025 - 05.2025

My position here was managing the host stand during each shift. I did paperwork in the morning so things would run smooth throughout the days I worked my shifts there. I interacted with guests and showed warm hospitality and took them to tables so I also did alot of multitasking.

Shift Lead

Chesnut Land Company
09.2018 - 04.2022

My job was to organize shifts so they could run smoothly throughout the day. I also worked the register and provided customer service to guests. I helped co workers in difficult situations when they needed assistance when a guest was unhappy or needed to be better assisted. Overall I ran the front part of the store during each shift that I worked.

Greeter

The Braves Statium
04.2019 - 07.2020

My job here was to greet guest as they walked into the stadium. I had to do it with a great big smile and a warm welcoming. I often had to count inventory to make sure we had everything to serve guest and keep them comfortable.

Sales Representative

Walamrt
09.2017 - 03.2018

I was a sale representative for a small company who would set up their business inside of walmart. I would then have to sample products and say things to customers that would get them to show interest in the product so they would buy it. I had to warm and kind so guest would support the business.

Education

Nursing

Georgia Southern University
Statesboro, GA
05-2023

Skills

  • Exceptional communication
  • Experience in customer service and handling large crowds
  • Great problem solving skills
  • Team management

Timeline

Lead Hostess

Coopers Hawk Restaurant and Winery
02.2025 - 05.2025

Greeter

The Braves Statium
04.2019 - 07.2020

Shift Lead

Chesnut Land Company
09.2018 - 04.2022

Sales Representative

Walamrt
09.2017 - 03.2018

Nursing

Georgia Southern University
Kyla Jones