Kyla Mckie-Francis
Medical Assistant
Atlanta,GA
Summary
Highly motivated and dependable Medical Assistant with history of exceptional performance across individual, team, and organizational levels. Strong multitasker with the ability to prioritize workloads effectively, consistently meeting deadlines with minimal supervision. Known for being detail-oriented and committed to delivering high-quality care and accurate medical documentation in fast-paced settings. Eager to bring a solid medical background, exceptional organizational skills, and a reliable, team-oriented approach to contribute to a dynamic healthcare environment.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Medical Assistant
Carolina Neurology Asssociates
Fayetteville, New York
08.2024 - 02.2025
- Patient Care & Clinical Support: Monitoring vital signs, assisting with mobility, wound care, and ensuring patient comfort in fast-paced medical environments.
- Medical Documentation & Compliance: Accurately recording patient histories, updating electronic health records (EHR), handling patient charts, and maintaining strict HIPAA compliance.
- Insurance & Administrative Expertise: Processing insurance claims, verifying patient coverage, handling billing inquiries, and coordinating prior authorizations.
- Appointment Management & Scheduling: Scheduling and rescheduling patient appointments, managing cancellations, coordinating follow-ups, and optimizing provider schedules for efficiency.
- Collaboration with Physicians: Work closely with physicians during exams and procedures, providing necessary assistance, preparing patients, and ensuring smooth workflow in the exam room.
- Medical Procedures & Technical Skills: Proficient in operating EKG machines, conducting lab tests, and assisting with minor procedures.
- Strong Work Ethic & Professionalism: Reliable, punctual, and dedicated to maintaining confidentiality, patient dignity, and high standards of care in all interactions.
- Team Collaboration & Communication: Working seamlessly with physicians, nurses, and healthcare teams to enhance patient outcomes and ensure smooth clinic operations.
- Patient Advocacy & Education: Providing clear guidance on medications, treatment plans, and preventive care while fostering a supportive and empathetic environment.
- Safety & Sanitation: Maintaining a sterile, organized workspace, following infection control protocols, and ensuring compliance with healthcare regulations.
- Computer Literacy: Skilled in using electronic health records (EHR) systems, medical billing software, Microsoft Office (Word, Excel, Outlook), and various scheduling platforms to streamline healthcare administration.
Receptionist Intern
Stone Gables Property Management of NC
Hope Mills, North Carolina
01.2024 - 07.2024
- Demonstrated excellent multitasking abilities by juggling numerous tasks concurrently while remaining calm under pressure.
- Developed and maintained current spreadsheets for tracking and analysis of office data.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
- Consistently met deadlines on assigned projects while balancing daily responsibilities at the front desk.
- Effectively communicated updates from management to other team members fostering open lines of communication within the organization.
Education
Associate of Science - Medical
Fayetteville Technical Community College
Fayetteville, NC 01.2024 - 11.2025
High School Diploma -
E.E. Smith
Fayetteville, NC 08.2023 - 06.2024
Skills
Medical terminology
Patient-focused care
Data entry
Patient flow management
Procedure assistance
Vital sign monitoring
Patient scheduling
Clinical documentation
EMR / EHR
Electronic health records
Affiliations
National Society of Leadership and Success
Timeline
Medical Assistant
Carolina Neurology Asssociates
08.2024 - 02.2025
Receptionist Intern
Stone Gables Property Management of NC
01.2024 - 07.2024
Associate of Science - Medical
Fayetteville Technical Community College
01.2024 - 11.2025
High School Diploma -
E.E. Smith
08.2023 - 06.2024
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