Kyle Geiss
Kennesaw
Summary
Dynamic professional with a strong background in account management and client presentations. Adept at training team members and optimizing procedures, contributing to improved sales performance and customer satisfaction across diverse accounts and projects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Sales Account Manager
State Farm
Marietta
06.2024 - Current
- Coordinated product demonstrations and presentations for prospective clients.
- Trained junior team members on best practices in account management.
- Lead agency-wide trainings to streamline sales, service, and efficiency goals.
- Responsible for assisting in the creation and implementation of agency-wide rules, regulations, and oversight procedures.
- Utilized the CRM system to track all customer interactions and follow-ups.
- Extensive training in payment systems and handling currency.
Associate Sales Agent
Alfa Insurance Agency
Marietta
08.2023 - 06.2024
- Assisted clients with policy inquiries and coverage options.
- Processed new insurance applications and renewals efficiently.
- Maintained accurate client records in agency management software.
- Managed multiple accounts simultaneously while meeting tight deadlines.
- Performed cold calling to introduce products and services to prospects.
Waiter
Mac's Raw Bar
Marietta
03.2023 - 08.2023
- Provided a fine dining customer service experience.
- Thorough knowledge of extensive product lists, and rotating menus.
- Responsible for handling multiple tasks simultaneously, while ensuring customer satisfaction.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
BBA - Finance
Kennesaw State University
Kennesaw, GA05-2023
High School Diploma -
Allatoona High School
Acworth, GA05-2017
Skills
- CRM utilization
- Account management
- Client presentations
- Training development
- Customer relationship management
- Proficiency in pivoting sales strategies in real time to meet customer demands
- Effective organization with multiple levels of command to complete projects
Certification
- Property and Casualty Insurance License Certification
- Accident and Sickness Insurance License Certification
Timeline
Senior Sales Account Manager
State Farm
06.2024 - Current
Associate Sales Agent
Alfa Insurance Agency
08.2023 - 06.2024
Waiter
Mac's Raw Bar
03.2023 - 08.2023
BBA - Finance
Kennesaw State University
High School Diploma -
Allatoona High School
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Celine ZhongCeline Zhong
Customer Service Representative at State FarmCustomer Service Representative at State Farm
Blake EnosBlake Enos
Underwriting Service Assistant at State FarmUnderwriting Service Assistant at State Farm
Eduardo AmayaEduardo Amaya
Tile Apprentice at CTC Cleaning Tile Construction LLCTile Apprentice at CTC Cleaning Tile Construction LLC