Kyle Geiss
Kennesaw
Summary
Dynamic professional with a strong background in account management and client presentations. Adept at training team members and optimizing procedures, contributing to improved sales performance and customer satisfaction across diverse accounts and projects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Sales Account Manager
State Farm
Marietta
06.2024 - Current
- Coordinated product demonstrations and presentations for prospective clients.
- Trained junior team members on best practices in account management.
- Lead agency-wide trainings to streamline sales, service, and efficiency goals.
- Responsible for assisting in the creation and implementation of agency-wide rules, regulations, and oversight procedures.
- Utilized the CRM system to track all customer interactions and follow-ups.
- Extensive training in payment systems and handling currency.
Associate Sales Agent
Alfa Insurance Agency
Marietta
08.2023 - 06.2024
- Assisted clients with policy inquiries and coverage options.
- Processed new insurance applications and renewals efficiently.
- Maintained accurate client records in agency management software.
- Managed multiple accounts simultaneously while meeting tight deadlines.
- Performed cold calling to introduce products and services to prospects.
Waiter
Mac's Raw Bar
Marietta
03.2023 - 08.2023
- Provided a fine dining customer service experience.
- Thorough knowledge of extensive product lists, and rotating menus.
- Responsible for handling multiple tasks simultaneously, while ensuring customer satisfaction.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
BBA - Finance
Kennesaw State University
Kennesaw, GA05-2023
High School Diploma -
Allatoona High School
Acworth, GA05-2017
Skills
- CRM utilization
- Account management
- Client presentations
- Training development
- Customer relationship management
- Proficiency in pivoting sales strategies in real time to meet customer demands
- Effective organization with multiple levels of command to complete projects
Certification
- Property and Casualty Insurance License Certification
- Accident and Sickness Insurance License Certification
Timeline
Senior Sales Account Manager
State Farm
06.2024 - Current
Associate Sales Agent
Alfa Insurance Agency
08.2023 - 06.2024
Waiter
Mac's Raw Bar
03.2023 - 08.2023
BBA - Finance
Kennesaw State University
High School Diploma -
Allatoona High School
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