Kyle Johnson
Atlanta
Summary
Knowledgeable [Desired Position] with solid background as Co-Founder. Led strategic initiatives that drove significant business growth and operational efficiency. Demonstrated leadership in team building and agile project management.
Experienced with entrepreneurial ventures and strategic initiatives. Utilizes innovative thinking and business acumen to drive success. Track record of building cohesive teams and fostering growth.
Overview
2026
2026
years of professional experience
Work History
Co-Founder/Operations manager
One Cut Landscaping, LLC
- Responsible for following up with customer complaints
- Follow up with new and existing customers regarding landscape opportunities
- Meet and contact customers for hardscape ..develop new opportunities ..residential commercial and builders, (new construction) Mulch, pine straw, sod, rocks, retaining walls, concrete, patios fences, decks, pools
- Do Estimates, and negotiate deals
- Follow up with customers during and after installs
- Responsible for ensuring customer satisfaction, hiring and training new and current employees, managing employees and financial management for company account
- Utilizes Microsoft Word/Excel to help manage entire customer inventory in addition to recording total sales at the end of each workday
- Responsible for utility checks on lawn mowers and making sure all lawn equipment is prepared and ready for employees to do residential/commercial client accounts efficiently
Customer Service Associate
Hertz Car Rental
12.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
Intern
Hoodnoize Records
06.2017 - 08.2018
- Company Overview: Official DJ for Outkast
- Utilized InDesign/Photoshop to create flyers, merchandise, and various mixtape/album covers for the record label
- Worked directly with the CEO on daily functions pertaining to the record label and the design/creation of future event flyers
- Official DJ for Outkast
CEO
Retro Grandeur Clothing, LLC
12.2016 - 01.2018
- Utilized Microsoft Word/Excel to help manage entire customer inventory in addition to recording total sales at the end of each workday
- Utilized various social media platforms and conducted monthly free giveaway events at Southeastern University to grow clientele by 5% each month
- Made numerous daily sales regarding online store inventory in addition to overseeing shipping and handling
- Responsible for daily sales, creating campus giveaway events, designing new season store inventory, designing online store, and creating/managing store account with Chase Banking
Head Fashion Designer
SEU Evolution Modeling Troupe Fashion Club
09.2016 - 12.2016
- Dedicated 40+ hours per week to designing fashion show pieces, coaching other members of the club, and leading club meetings towards the desired vision of future campus fashion shows
- Led campus recruitment for the EMT Fashion Club and oversaw expanding said fashion club on campus
Volunteer
Habitat for Humanity
02.2016 - 03.2016
- Volunteered with Habitat for Humanity to load inventory, assist with customer service, appointed various cleaning responsibilities, and assist with side road litter collections
- Helped prepare food and care packages for the homeless weekly and made sure clothing donations were delivered to local shelters/thrift stores
Education
Bachelor of Science - Graphic Design
Southeastern University
Lakeland, Florida12.2017
Skills
- Microsoft Excel
- Microsoft Word
- Photoshop
- InDesign
- Illustrator
- Premier Pro
- Business development
- Operations management
- Strategic partnerships
- Business planning
- Strategic visioning
- Negotiation
- Customer relations
Accomplishments
- Supervised team of 20 staff members.
- Documented and resolved customer/commercial accounts which led to more revenue for the company.
- Reduced operational expenses by 43% by streamlining branch operations.
- Saved the company approximately $1.5 million by partnering/negotiating with local businesses.
Leadership Service
- SEU Evolution Modeling Troupe Fashion Club, Head Fashion Designer, Lakeland, FL, 09/01/16, 12/31/16, Dedicated 40+ hours per week to designing fashion show pieces, coaching other members of the club, and leading club meetings towards the desired vision of future campus fashion shows., Led campus recruitment for the EMT Fashion Club and oversaw expanding said fashion club on campus.
- Habitat for Humanity, Volunteer, Lakeland, FL, 02/01/16, 03/31/16, Volunteered with Habitat for Humanity to load inventory, assist with customer service, appointed various cleaning responsibilities, and assist with side road litter collections., Helped prepare food and care packages for the homeless weekly and made sure clothing donations were delivered to local shelters/thrift stores.
Timeline
Customer Service Associate
Hertz Car Rental
12.2024 - Current
Intern
Hoodnoize Records
06.2017 - 08.2018
CEO
Retro Grandeur Clothing, LLC
12.2016 - 01.2018
Head Fashion Designer
SEU Evolution Modeling Troupe Fashion Club
09.2016 - 12.2016
Volunteer
Habitat for Humanity
02.2016 - 03.2016
Co-Founder/Operations manager
One Cut Landscaping, LLC
Bachelor of Science - Graphic Design
Southeastern University
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