Kyle Sapp
Fayetteville
Summary
Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
1
1
year of professional experience
Work History
Research and Development Technician
Crown USA Incorporated
05.2023 - 10.2024
- Utilized samples of raw materials to create a product to be used for the production process
- Managed and maintained laboratory equipment in order to ensure accuracy of results
- Tested new raw materials for their potential use in future formulations
- Performed quality control on the created product to ensure the product met state mandated guidelines
- Supported senior management with creation and enhancement of continuous improvement of research procedures.
- Kept work areas extremely clean and sanitized properly to avoid errors in research.
- Assisted with training junior team members in laboratory techniques and operation of equipment.
Sales Representative and Customer Service
Ace Hardware
06.2023 - 04.2024
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Biology -
Gordon State University
Barnesville, GA12.2022
Skills
- Laboratory Techniques
- Laboratory Procedures
- Computer Literacy
- Microsoft Office
- Customer Service
- Cash Handling
- Materials testing
- Communication skills
- Time management
- Equipment calibration
Timeline
Sales Representative and Customer Service
Ace Hardware
06.2023 - 04.2024
Research and Development Technician
Crown USA Incorporated
05.2023 - 10.2024
Biology -
Gordon State University
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