Kyleigh Smith
Americus
Summary
Dynamic manager with a proven track record at Scoops Ice Cream, excelling in relationship building and team leadership. Expert in inventory management and staff training, I fostered a collaborative environment that enhanced performance and resolved conflicts effectively. Committed to achieving goals, I implemented strategies that improved customer satisfaction and team agility.
Overview
1
1
year of professional experience
Work History
Manager
Scoops Ice Cream
03.2024 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Treasures of Reading Tutor
Communities in Schools at Sumter Middle School
11.2024 - 05.2025
- Taught reading comprehension and writing tactics to improve reading and writing skills.
- Conducted assessments to determine comprehensive understanding of materials.
- Maintained detailed files and created charts to track student progress.
- Worked with 7th and 8th grade students on reading comprehension.
- Tracked learning progress to optimize tutoring methods and help students achieve goals.
- Provided positive feedback often to encourage continued reading success.
- Structured activities for interactive learning, reading understanding and fluency skills.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Used variety of teaching methods to successfully help wide range of students.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Created personalized lesson plans to meet needs of diverse learners.
Education
Bachelor of Science - Exercise Science
Georgia Southwestern State University
Americus, GA05-2028
High School Diploma -
Furlow Charter School
Americus, GA05-2025
Skills
- Inventory management
- Shift scheduling
- Employee onboarding
- Task delegation
- Complex Problem-solving
- Relationship building
- Clear communication
- Staff training and development
- Decision-making
- Coaching and mentoring
- Time management
- Goal setting
- Team leadership
- Customer service
Timeline
Treasures of Reading Tutor
Communities in Schools at Sumter Middle School
11.2024 - 05.2025
Manager
Scoops Ice Cream
03.2024 - Current
Bachelor of Science - Exercise Science
Georgia Southwestern State University
High School Diploma -
Furlow Charter School
Similar Profiles
Jerry WoodsJerry Woods
Ice Cream Server at Scoops Ice Cream and GrilleIce Cream Server at Scoops Ice Cream and Grille
Larkin BurrusLarkin Burrus
Ice Cream Server at Scoops Ice Cream and MoreIce Cream Server at Scoops Ice Cream and More
Noah HutnikNoah Hutnik
Sales Worker at Three Scoops Ice CreamSales Worker at Three Scoops Ice Cream
Treveuss PratherTreveuss Prather
Machine Operator at TSG ResoluteMachine Operator at TSG Resolute
Hannah MorroneHannah Morrone
Director of Food & Beverage at The Windsor HotelDirector of Food & Beverage at The Windsor Hotel