KYLER UM
Kang's Kitchen
Sugarhill
3
Languages
1
year of professional experience
Dynamic and results-oriented professional with a proven track record in delivering exceptional customer service and multitasking in fast-paced restaurant environments. Expertise in managing diverse responsibilities while maintaining a positive, professional demeanor ensuring a seamless guest experience. Strong understanding of effective table management and guest interaction, complemented by the ability to swiftly adapt to new challenges. Eager to leverage and further develop communication and customer service skills in any role, contributing to team success and enhancing overall guest satisfaction.
Work History
Server
1 Year 1 Month- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Implemented effective time management strategies to optimize table turnover rates during busy periods.
- Coordinated food and beverage orders efficiently between kitchen and front of house staff.
- Grilled an assortment of meats for the guests assuring food was prepared to food safety standards
- Trained new team members on menu offerings and service standards to enhance team performance.
- Assisted in maintaining cleanliness and organization of dining area, contributing to a welcoming atmosphere.
Server Assistant
4 Months- Assisted servers in delivering food and beverages to enhance dining experience.
- Packed orders to go and monitored table settings for proper arrangement
- Engaged with customers to address inquiries and ensure satisfaction throughout their visit.
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
Education
High School
- GPA: 4.23
- SAT: 1540
- 19 AP Classes
Bachelor of Arts - Anthropology
- Completed freshman year coursework, August 2025-May 2026
- Dean's List Fall and Spring 2026
- GPA: 3.60/4.0
- Transferred to Cornell University using the Transfer Option by Cornell University offered in Highschool
Bachelor of Arts - Economics
Skills
Exceptional customer service
Guest engagement
Experience in Fine dining
Cleanliness standards
Strong work ethic
Team leadership
Fine dining experience
Presentation– PowerPoint
Canva
Prezi
Slides
Microsoft Word
Excel
Access
Publisher
OneNote
Google Programs
Programming languages
Memory retention
Cleanliness standards
Accomplishments
- Winner of LEAD GSLI at St. Francis College
- Winner of LEAD REEX at Massachusetts Institute of Technology
- 1st place gold at state competition 2024
- 2nd place silver at state competition 2024
- 3rd place bronze at state competition 2023
- 2nd place silver at state competition 2023
- 2nd place silver at state competition 2022
- Korean ROTC Association award of excellence
- AP Scholar with distinction
- Volunteered for over 200 hours receiving the presidents volunteer service award
Awards
- Winner of LEAD GSLI at St. Francis College NY
- Winner of LEAD REEX at Massachusetts Institute of Technology
- 1st Place Gold and 2nd Place Silver at USA Archery state competitions 2024
- Korean ROTC Association award of excellence
- AP Scholar with distinction
- Volunteered for over 200 hours receiving the presidents volunteer service award
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Kang's Kitchen
05.2025 - 06.2026Read More
Server Assistant
Frankie's The Steakhouse, H&W Steakhouse
01.2025 - 05.2025Read More
North Gwinnett High School
High School
Read More
University of Georgia
Bachelor of Arts from Anthropology
Read More
Cornell University
Bachelor of Arts from Economics
Read More