Summary
Overview
Work History
Education
Skills
Organizations
Timeline
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KYLE R. SMITH

Albany

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

8
8
years of professional experience

Work History

Assistant Manager/Full Time Customer Service

Sherwin Williams Co
08.2021 - Current
  • Administered day-to day operations of a $1.7 Million D.I.Y/ Residential Repaint Store.
  • Attained new Pro+ accounts followed by Price Quotes, Test Drives, and Red Carpet Experiences
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Guided the store with averaging 50 calls a week on Lead Generation

Assistant Seafood Department Manager

Harris Teeter
11.2018 - 07.2021


  • Followed and enforced protocol on food safety and handling
  • Inventoried cooler and freezer areas on a daily basis and inventoried the entire department for every quarter knowing where to cut down waste, but yet finding areas to improve sales
  • Responsible for ordering both fresh and frozen deliveries on a daily basis to accommodate customer demands
  • Trained and supervised seafood clerks proficient measures to make day in and out to properly maintain the flow of the department.

Guest Services Representative

Nascar Hall of Fame
04.2016 - 11.2018
  • Assisted guests in and around the Hall Of Fame in the daily operations
  • Collaborated and facilitated special events including private dinners, corporate team building exercises and racing fan tours
  • Responsible for training new staff members on proper customer service etiquette and operating techniques.

Line Cook (Internship)

Ballantyne Hotel & Lodge
11.2015 - 03.2016
  • Prepared food and assisted with service as needed, for exclusive and high volume events
  • Managed the Garde Manger position to produce 100+ meals for lunch and dinner partnering with the Executive Chef to develop, prepare and present weekly specials to increase sale and utilize products.

Education

B.S in Applied Science, Food Service Management -

Johnson & Wales University
Charlotte, NC
11.2018

Associates Degree in Applied Science, Culinary Arts -

Johnson & Wales University
Charlotte, NC
05.2016

Skills

  • Budget Administration
  • Employee performance evaluation
  • Goal Setting
  • Idea Development and Brainstorming

Organizations

Kappa Sigma Fraternity- served as Vice President, Ritualist, Social Chair, Scholarship Chair and Community Service Chair

Timeline

Assistant Manager/Full Time Customer Service

Sherwin Williams Co
08.2021 - Current

Assistant Seafood Department Manager

Harris Teeter
11.2018 - 07.2021

Guest Services Representative

Nascar Hall of Fame
04.2016 - 11.2018

Line Cook (Internship)

Ballantyne Hotel & Lodge
11.2015 - 03.2016

B.S in Applied Science, Food Service Management -

Johnson & Wales University

Associates Degree in Applied Science, Culinary Arts -

Johnson & Wales University

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KYLE R. SMITH