Kylie Ayala
Gainesville
Summary
Driven professional with a broad range of experience. Seeking to leverage a polished background to take the next career step with a respected organization.
Overview
2026
2026
years of professional experience
Work History
Food Service Worker
Consuelo
Gainesville
10.2022 - Current
- Maintained order and cleanliness of work areas to conform with health codes.
- Acquired new skills to support team and further accommodate customer needs.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Army Soldier
US Army
Gainesville
05.2022 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained detailed records of all inspections, tests, investigations, and other activities related to food safety.
- Trained staff on proper hygiene, sanitation, and food handling protocols.
- Inspected incoming shipments of raw materials for quality assurance purposes.
- Communicated any nonconformities promptly to management and documented corrective actions taken.
- Assisted in developing systems for tracking food storage temperatures.
- Investigated complaints related to food safety issues and took corrective action when necessary.
- Participated in public outreach activities aimed at educating consumers about safe food handling practices.
- Investigated consumer complaints regarding foodborne illnesses or other potential violations of food safety laws.
Service Intern
Norton Insurance
Gainesville
01.2022 - 05.2022
- Delivering, scanning, and filing mail to the corresponding agents or service folders
- Assisted customers in completing online forms, applications, surveys and questionnaires related to their service needs.
- Collected deposits or payments and arranged for billing
- Updated databases with new and modified customer data and emails into the intel system
Hostess/Takeout
Red Lobster
Gainesville
04.2020 - 12.2021
- Maintaining a clean and organized environment for guests while following health and safety guidelines
- Assembling and organizing prepared food ensuring each order is properly completed
- Monitored customer satisfaction levels throughout their meal experience
- Checked identification of customers prior to serving alcoholic beverages
- Informed patrons of specialties and features
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
Marketing Intern
Marketing Visual
- Created motion graphics, video editing, audio editing, and animation to enhance multimedia projects.
- Created and implemented processes for content creation, editing, and publishing.
- Assisted in developing and implementing marketing strategies to increase brand awareness.
- Remotely manage customer relationships through various channels such as email and social media networks.
Education
HS Diploma - AP Human Geography, AP World History, AP Environmental Science, AP Seminar, AP Language and Literature
Gainesville High School
Gainesville, GA05.2022
Some College (No Degree) - Digital Communications And Media
Emmanuel University
Franklin Springs, GASkills
- Effective communication
- Multitasking capacity
- Detail orientation
- Customer demographics
- Bilingual (Fluent in English/Spanish)
- Email marketing
References
Available upon request
Achievements And Activities
- Media Officer, Rho Kappa National Honors Society, 2021 - 2022
- Member, National Beta Club, 2018 - 2022
- Wrestling member, GHS Team, 2021 - 2022
- Football Film Crew coordinator, GHS Crew, 2021 - 2023
- Distinguished Honor Graduate - US ARMY 2022
Timeline
Food Service Worker
Consuelo
10.2022 - Current
Army Soldier
US Army
05.2022 - Current
Service Intern
Norton Insurance
01.2022 - 05.2022
Hostess/Takeout
Red Lobster
04.2020 - 12.2021
Marketing Intern
Marketing Visual
HS Diploma - AP Human Geography, AP World History, AP Environmental Science, AP Seminar, AP Language and Literature
Gainesville High School
Some College (No Degree) - Digital Communications And Media
Emmanuel University