Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kylie Lambert

Kylie Lambert

Temple

Summary

Facilitate positive experiences by providing excellent customer service and quickly resolving complaints and issues. To build loyalty, employs service-oriented behaviors, understands customer desires, and provides customized solutions. Committed to building long-term relationships with customers in order to encourage repeat business and ensure customer satisfaction. [Job Title] proactive with experience in providing support and resolving customer complaints.

Overview

7
7
years of professional experience

Work History

Special Services Associate

Verida
08.2023 - Current
  • Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
  • Conducted follow-up communications with clients to ensure satisfaction and gather valuable feedback for continuous improvement.
  • Scheduled transportation for members with GA medicaid to go to medical appointments

Customer Service Representatives

United Safety Apparatus
07.2021 - 07.2023
  • Answering phones
  • Sending emails
  • Billing and mailing cards
  • Gave customers [Product or Service] recommendations after thoroughly explaining the details.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Crew Member

Wendy's
12.2018 - 07.2021
  • Stored food trays in refrigerated storage cabinets or placed them over food warmers for immediate service.
  • Ate in charge of taking orders from counters.
  • Cleanliness, Customer Service, and Food Preparation
  • Checked and emptied [Type] fish trays, quality-checked caches, and organized them by size and type.

Education

High School - undefined

Temple High School
Temple, GA
01.2021

Skills

  • Multi-line phone talent
  • Client-focused
  • Advertising
  • Good listening skills
  • Credit card processing
  • Technical support
  • Excellent with kids
  • Microsoft Office

Timeline

Special Services Associate

Verida
08.2023 - Current

Customer Service Representatives

United Safety Apparatus
07.2021 - 07.2023

Crew Member

Wendy's
12.2018 - 07.2021

High School - undefined

Temple High School
Kylie Lambert