Kylie Slone

• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Managed customer service inquiries and complaints in a timely manner.

Despite working my way to the title of Assistant Manager, I was still concerned with the everyday duties of the on-the-floor workers. Running food, taking orders and assisting both customers/employees where needed was the most important part of my job.

• Plated dishes according to restaurant presentation standards before delivering them to customers.
• Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
• Operated fryers and grills according to instructions to maintain safety and food quality.
• Adhered to sanitation policies at all times when handling food products.
• Set up and performed initial prep work for soups, sauces and salads.
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• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
• Adhered to regulatory standards regarding safe and sanitary food prep.
• Replenished food items from inventory and rotated ingredients.