Kymberly Young
Cedartown
Summary
Dedicated caregiver with proven skills in personal care, patient interaction, and effective communication. Committed to fostering safe environments and delivering compassionate support to enhance client well-being.
Overview
25
25
years of professional experience
Work History
Caregiver
3m Healthcare
Rome
01.2022 - Current
- Assisted clients with daily living activities and personal care needs.
- Maintained a safe and clean environment for clients at all times.
- Communicated effectively with clients to understand their needs and preferences.
- Prepared nutritious meals based on dietary requirements and preferences.
- Administered medication as directed by healthcare providers to ensure compliance.
- Provided companionship and emotional support to enhance client well-being.
- Collaborated with family members to develop personalized care plans for clients.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Phlebotomist
Quest Diagnostics
Rome
09.2022 - 02.2023
- Collected blood samples from patients using proper techniques and safety protocols.
- Prepared and labeled specimens for laboratory analysis and transportation.
- Assisted patients with the registration process and ensured accurate information entry.
- Maintained cleanliness of work area and adhered to infection control standards.
- Communicated effectively with patients to ease anxiety during procedures.
- Followed established protocols for disposing of biohazard materials safely.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Responded quickly and effectively to emergency situations.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Processed samples accurately and efficiently.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Monitored inventory levels of supplies used in phlebotomy services.
- Verified collection orders and communicated discrepancies to nurses.
- Maintained accurate records of collected specimens and test results.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Provided assistance to clinical staff during patient visits.
- Performed quality control tests on collected specimens.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Maintained patient comfort and safety throughout the phlebotomy process.
Phlebotomist Technician
Biolife Plasma Services
Mount Pleasant
10.2021 - 04.2022
- Collected blood samples from donors using proper phlebotomy techniques.
- Ensured donor safety and comfort throughout the donation process.
- Followed strict hygiene protocols to prevent contamination and infection.
- Educated donors about the donation process and answered their questions.
- Operated medical equipment for blood collection and processing efficiently.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Demonstrated knowledge of anatomy and physiology along with medical terminology related to phlebotomy practices.
- Verified patient identification prior to collecting specimens.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
- Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures.
- Transported specimens securely following departmental protocols while maintaining temperature requirements if necessary.
Senior Dispatcher
Floyd County E911
Rome
06.2000 - 05.2005
- Managed emergency calls and dispatched resources efficiently during critical situations.
- Coordinated with law enforcement, fire, and medical agencies to ensure swift responses.
- Utilized E911 software to track and prioritize incoming calls for assistance.
- Trained new dispatchers on protocols and emergency communication procedures.
- Monitored radio communications to maintain situational awareness during emergencies.
- Developed and maintained accurate records of all dispatch activities and incidents.
- Responded quickly to emergency situations requiring immediate attention.
- Coordinated with other departments to ensure efficient delivery of services.
Education
Phlebotomy Certification - Phlebotomy
CNA Nursing School of Calhoun
Calhoun, GA01-2010
Skills
- Personal care
- Safety management
- Patient interaction
- Customer service
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Progress documentation
- Quality program protocols
- Respectful and compassionate
- Medical office administration
- Elderly care
- Documentation
- Dependable and responsible
- Records maintenance
- Reliability and punctuality
- Flexible schedule
- Medical records management
- Multitasking and organization
- Verbal and written communication
- First aid and safety
- Records management
- Transportation services
Timeline
Phlebotomist
Quest Diagnostics
09.2022 - 02.2023
Caregiver
3m Healthcare
01.2022 - Current
Phlebotomist Technician
Biolife Plasma Services
10.2021 - 04.2022
Senior Dispatcher
Floyd County E911
06.2000 - 05.2005
Phlebotomy Certification - Phlebotomy
CNA Nursing School of Calhoun