Kyran Hayden
Stockbridge
Summary
Dedicated server with exceptional customer service skills and a strong work ethic. Proven ability to manage cash handling and guest engagement effectively in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Server
Shaking Crab
McDonough, GA
01.2025 - Current
- Delivered exceptional customer service in high-pressure environment, ensuring guest satisfaction and repeat business.
- Coordinated food and beverage orders efficiently, optimizing kitchen workflow and reducing wait times.
- Trained new staff on menu knowledge, service standards, and operational procedures to maintain consistency.
- Managed cash handling processes accurately, including processing payments and balancing registers at shift end.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier/Team Member
Chicken Salad Chick
Stockbridge, GA
07.2024 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of front counter and dining area.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Prepared food and beverages according to established recipes and quality standards.
- Trained new cashiers on POS system functionalities and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Team Member
Dunkin' Donuts
Stockbridge, GA
07.2022 - 06.2024
- Prepared and served coffee and baked goods to ensure customer satisfaction.
- Operated cash register, processed transactions accurately and efficiently.
- Maintained cleanliness of work area and adhered to health and safety standards.
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in inventory management by restocking supplies as needed.
- Engaged with customers to provide exceptional service and build rapport.
- Adapted quickly to changing menus and promotions for effective sales support.
- Trained new team members on operational procedures and customer service standards.
Education
Bachelor of Science - Chemistry
Georgia State University
Atlanta, GA05.2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Food running
- Team collaboration
Timeline
Server
Shaking Crab
01.2025 - Current
Cashier/Team Member
Chicken Salad Chick
07.2024 - 12.2025
Cashier/Team Member
Dunkin' Donuts
07.2022 - 06.2024
Bachelor of Science - Chemistry
Georgia State University