Kysa Scott
Alpharetta,GA
Summary
Accomplished insurance professional with experience in commercial underwriting and claims management. Seeking Senior Underwriter or related role to leverage skills in trend analysis, risk management, and client relations for continued success. Proven expertise in evaluating and pricing high-value commercial risks, managing multiple insurance lines of business, and maintaining strong agent and broker relationships.
Overview
22
22
years of professional experience
Work History
Senior Underwriter
N2G Worldwide Insurance Services, LLC
06.2024 - 12.2024
- Reviewed middle to large commercial accounts for General Liability, Auto, Property, Workers' Comp, and Umbrella lines to ensure accurate pricing using underwriting guidelines and market trends.
- Collaborated with sales teams and departments to create tailored insurance solutions, fostering agent/broker relationships that increased customer satisfaction.
- Applied underwriting knowledge to ensure compliance with regulations and company standards, leading to a 90% quality audit review.
- Conducted market research to monitor industry trends and competitor activities.
Senior Underwriter - Middle Market Lead Umbrella
Liberty Mutual Insurance Co.
05.2021 - 04.2024
- Reviewed middle market accounts for underwriting terms and premiums.
- Managed portfolio, analyzing metrics and maintaining 89% renewal retention.
- Cultivated relationships with agents and teams for account solutions.
- Achieved $500,000 in new business revenue in one month.
Account Executive
Travelers Insurance
08.2017 - 05.2021
- Marketed insurance products and underwrote risks for renewal accounts.
- Grew and retained a $10 million book of business in assigned territory.
- Developed relationships with agents and brokers to align accounts with goals.
- Identified underwriting challenges and explored solutions for decision-making.
Commercial Auto Underwriter
State Farm Insurance
06.2014 - 12.2016
- Evaluated acceptability, conditions, and pricing for commercial auto risks by analyzing applications, existing business, and reports for regulatory compliance.
- Maintained profit through quality control checks and collaboration with agency partners, supporting customer and agent inquiries.
- Reduced quote turnaround time by 20% by prioritizing submissions and managing workload efficiently.
- Worked with claims adjusters to identify loss trends and implement risk mitigation strategies.
Auto Claims Adjuster
State Farm Insurance
08.2011 - 06.2014
- Investigated auto claims to assess coverage and damages, ensuring timely payments and closures.
- Served as the main point of contact for customers during claims, addressing concerns with empathy.
- Negotiated disputed liability cases, reducing company financial exposure.
- Streamlined claims process by 15% by coordinating with repair shops and rental companies.
Subrogation Claims Representative
State Farm Insurance
06.2003 - 08.2011
- Reviewed claims for third-party responsibilities, initiating recovery actions for auto expenses.
- Negotiated settlements with adverse parties, lowering litigation costs and increasing recoveries.
- Collaborated with teammates to analyze claim data trends, enhancing overall recovery strategies.
- Enhanced customer satisfaction by providing timely updates on the status of their subrogation claims.
Education
MBA - Business Administration
Southern New Hampshire University
Manchester, NH11.2024
BBA - Human Resources Management
Strayer University
Birmingham, AL04.2009
Skills
- Policy Quoting and Pricing
- Microsoft Office
- Collaboration
- Communication Skills
- Analyzing data
- Time Management
- Negotiation Skills
- Agent/Broker Support
- Attention to Detail
- Analytical Thinking
- Problem-Solving
- Risk management
Websites and Social Links
LinkedIn: https://linkedin.com/in/kysa-scott-6304a8a4/
Timeline
Senior Underwriter
N2G Worldwide Insurance Services, LLC
06.2024 - 12.2024
Senior Underwriter - Middle Market Lead Umbrella
Liberty Mutual Insurance Co.
05.2021 - 04.2024
Account Executive
Travelers Insurance
08.2017 - 05.2021
Commercial Auto Underwriter
State Farm Insurance
06.2014 - 12.2016
Auto Claims Adjuster
State Farm Insurance
08.2011 - 06.2014
Subrogation Claims Representative
State Farm Insurance
06.2003 - 08.2011
MBA - Business Administration
Southern New Hampshire University
BBA - Human Resources Management
Strayer University
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