Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laci Newport

Resaca

Summary

Proven problem-solver and relationship builder, I leveraged my organizational skills at Cash Express, LLC to streamline loan processes, enhancing customer satisfaction. My experience at Tranquility honed my customer care abilities, achieving significant improvements in client wellness and independence. Specializing in efficient, goal-oriented service, I excel in fast-paced environments, always with a positive attitude.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lending Agent

Cash Express, LLC
08.2024 - Current

I’m responsible for over seeing another employee. I open loans and establish credit with the company.

Title Clerk

Flash Cash
04.2023 - 03.2024
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.

Personal Care Assistant

Tranquility
08.2020 - 02.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.

Personal Care Assistant

Pleasant Valley Assisted Living
05.2022 - 01.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

CNA School Of Calhoun
Calhoun,Ga
06.2024

Ged -

Georgia Northwestern Technical College
Dalton,Ga
04.2024

Skills

  • Problem-solving skills
  • Positive attitude
  • Customer service and care
  • Problem-solving
  • Relationship building
  • Organizational skills
  • Goal-oriented mindset

Certification

I also have acquired my BLS while attending CNA school.

Timeline

Lending Agent

Cash Express, LLC
08.2024 - Current

Title Clerk

Flash Cash
04.2023 - 03.2024

Personal Care Assistant

Pleasant Valley Assisted Living
05.2022 - 01.2023

Personal Care Assistant

Tranquility
08.2020 - 02.2023

CNA School Of Calhoun

Ged -

Georgia Northwestern Technical College
Laci Newport