Lacia Mcleod
Riverdale
Summary
Managed customer interactions to enhance satisfaction and loyalty. Oversaw customer service operations for two years, fostering strong communication skills. Leveraged digital expertise to streamline task completion and improve efficiency.
Overview
5
5
years of professional experience
Work History
Direct support professional
Hope Christian
Wycoff, New Jersey
11.2022 - 10.2023
- Facilitated resident care through lifting and engaging in various activities.
Machine operator
Sealed air
Saddle brook, Nj
08.2020 - 06.2022
- Self-motivated Setting up manufacturing equipment Performing routine inspections on equipments Using machine equipments to complete tasks Lifting heavy equipments
- Dedication
Sales associate
McDonald's
Paramus, Nj
03.2019 - 06.2021
- Facilitated resident care through lifting and engaging in various activities.
Crew member
McDonald's
Little falls, Nj
01.2019 - 08.2020
- Assisted customers with order placement. Operated cash register efficiently. Managed drive-through service. Maintained cleanliness of restaurant facilities.
Education
High School Diploma - undefined
Clifton high school
06.2020
Skills
- Achieved high levels of customer satisfaction through proficient cash register management Enhanced team collaboration by implementing effective communication strategies Contributed to manufacturing success by streamlining processes and reducing downtime
Languages
English
Timeline
Direct support professional
Hope Christian
11.2022 - 10.2023
Machine operator
Sealed air
08.2020 - 06.2022
Sales associate
McDonald's
03.2019 - 06.2021
Crew member
McDonald's
01.2019 - 08.2020
High School Diploma - undefined
Clifton high school