LaDon Morris
Pooler
Summary
Results-driven Account Manager with a strong background in account management and logistics planning. Skilled in payroll administration and effective communication, enhancing operational efficiency and team performance. Focused on strategic account planning, building client relationships, and ensuring compliance in dynamic settings.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Account Manager
Integra Business Alternatives LLC
09.2025 - 05.2026
- Managed accounts for warehouses and logistics operations, overseeing HR for temporary staff.
- Managed client relationships to ensure satisfaction and retention.
- Coordinated project timelines and deliverables with internal teams.
- Developed tailored solutions to meet client needs and objectives.
Operations Manager
Wagner Service Solutions, Inc
Macon
09.2019 - 02.2025
- Coordinated branch operations with warehouses, logistics, and HR to ensure seamless workflow.
- Managed daily operations to ensure efficient service delivery across multiple projects.
- Developed and implemented standard operating procedures for improved workflow efficiency.
- Trained and mentored team members on best practices in operations management.
Area Manager
Nightingale Home Health
Macon
01.2018 - 08.2019
- Recruited RNs, LPNs, and CNAs to meet staffing needs at Macon branch office, ensuring quality patient care.
- Led operational strategies to enhance patient care and service delivery.
- Coordinated training programs for staff to improve service standards.
- Oversaw compliance with healthcare regulations and quality assurance protocols.
Community Living Coach
United Cerebral Palsy
Macon
01.2017 - 12.2017
- Supported individuals in daily tasks, promoting independence and self-management of medication.
- Supported individuals with disabilities in daily living activities.
- Developed personalized care plans for community integration.
- Facilitated communication between clients and support networks.
Front Desk Manager
HR Hotels II
Macon
07.2012 - 12.2016
- Addressed guest inquiries and requests at front desk, ensuring satisfaction and efficient service.
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Trained and supervised front desk staff to deliver excellent customer service.
- Coordinated reservations and room assignments to optimize occupancy rates.
ICS Associate
WALMART SUPERMARKETS
Fitzgerald
04.2010 - 06.2012
- Unloaded inventory in receiving department and stocked shelves to maintain product availability for customers.
- Managed daily store operations and ensured compliance with company policies.
- Trained new associates on customer service protocols and operational procedures.
- Assisted in inventory management by restocking shelves and conducting audits.
Education
Medical Assistant -
Miller Motte Technical College
Macon, GA12-2022
MBA- Associate Degree -
12-2022
Human Resources Administration
Southern New Hampshire University
New Hampshire12-2019
Diploma -
Coffee County High School
Douglas, GA05-2000
Skills
- Account management
- Customer relationship management
- Client needs assessment
- Strategic account planning
- Business development and planning
- Project coordination
- Budget management
- Operations oversight
- Logistics planning
- Compliance adherence
- Staff training
- Team building
- Teamwork and collaboration
- Effective communication
- Problem solving
- Microsoft Office Suite
Certification
- CPR/First Aid
- January 2017 to Present
Timeline
Account Manager
Integra Business Alternatives LLC
09.2025 - 05.2026
Operations Manager
Wagner Service Solutions, Inc
09.2019 - 02.2025
Area Manager
Nightingale Home Health
01.2018 - 08.2019
Community Living Coach
United Cerebral Palsy
01.2017 - 12.2017
Front Desk Manager
HR Hotels II
07.2012 - 12.2016
ICS Associate
WALMART SUPERMARKETS
04.2010 - 06.2012
Medical Assistant -
Miller Motte Technical College
MBA- Associate Degree -
Human Resources Administration
Southern New Hampshire University
Diploma -
Coffee County High School