PAISLEE GREEN
Washington University
Warner Robins
14
years of professional experience
Drove improvements in patient care and pharmacy operations by leveraging expertise in clinical documentation and vital signs monitoring.,Fostered collaboration among healthcare teams to elevate patient outcomes while rigorously adhering to safety protocols.,Exhibited adaptability and mastery of medical terminology alongside strict compliance with HIPAA regulations.
Work History
Clinical Service Representative
11 Months- Assisted in the development of weekly schedules for clinic staff assigned to specific areas.
- Communicated effectively to build relationships with clients and maintain satisfaction with services.
- Coordinated necessary documentation including laboratory tests, imaging studies, referrals, and authorizations for patient care.
- Monitored inventory of medical supplies to maintain availability when required.
- Facilitated patient scheduling, ensuring efficient use of clinic resources and staff availability.
- Managed patient inquiries, providing accurate information and resolving issues promptly.
- Coordinated communication between healthcare providers and patients to enhance service delivery.
- Implemented process improvements to streamline appointment workflows, reducing wait times for patients.
- Trained new staff on procedures and systems, fostering a collaborative team environment.
Pharmacy Technician
1 Year 11 Months- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
- Maintained patient confidentiality when handling records and sensitive data.
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
- Processed insurance claims and payments for medications.
Travel Patient Care Technician
3 Months- Performed hourly rounds and responded promptly to call lights.
- Utilized computer systems for charting patient data.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Reported changes in patient status to nursing staff in a timely manner.
- Monitored patient condition and reported changes to the nursing staff.
- Responded promptly to emergency situations using established protocols.
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Provided emotional support to family members during times of stress.
- Exhibited desire to learn and upgrade skills by performing additional department or unit duties.
- Collaborated closely with multidisciplinary teams for optimal patient outcomes.
- Interacted professionally with all departments within the facility.
Patient Care Technician, Emergency Department
4 Years 8 Months- Adhered to all policies related to emergency department operations including triage protocols, documentation requirements and quality assurance standards.
- Operated various types of medical equipment such as ventilators, monitors, infusion pumps and suction devices safely and efficiently.
- Initiated CPR on unresponsive patients following American Heart Association guidelines.
- Collaborated effectively with interdisciplinary teams members such as nurses, physicians, social workers and case managers.
- Obtained specimens for laboratory analysis through venipuncture or other approved methods.
- Utilized strong critical thinking skills while assessing changes in patient condition and responding accordingly.
- Assisted physicians in performing minor procedures such as suturing lacerations or removing foreign bodies from the skin.
- Performed accurate vital signs measurements including blood pressure, pulse rate and temperature.
- Responded quickly to Code Blue situations in order to provide life-saving interventions to critically ill patients.
- Participated in continuing education programs designed to improve knowledge base about emergency department procedures.
- Maintained cleanliness of treatment areas including stocking supplies, cleaning equipment and disposing of biohazard materials properly.
Patient Care Technician
6 Years 3 Months- Executed hourly rounds to ensure patient safety and comfort.
- Utilized computer systems for charting patient data.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Reported changes in patient status to nursing staff in a timely manner.
- Monitored patient condition and reported changes to the nursing staff.
- Responded promptly to emergency situations using established protocols.
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Provided direct patient care to patients with chronic illnesses or disabilities under the supervision of a registered nurse or other healthcare professional.
- Maintained cleanliness of assigned work area according to infection control standards.
- Demonstrated knowledge of infection control related to hand washing and universal precautions.
- Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes.
- Fostered mobility with regular turning, positioning, and ambulating of patients.
- Demonstrated knowledge of universal precautions and infection control protocols when handling specimens and disposing of contaminated materials.
- Maintained chart and filed paperwork, facilitating clerical functions.
Education
Bachelor of Science - Nursing Candidate
Expected graduation May 2030
Skills
Oversaw HIPAA compliance initiatives to safeguard patient confidentiality.
Directed clinical documentation strategies to uphold precision standards.
Managed specimen collection protocols to optimize operational efficiency.
Time management
Multitasking proficiency
HIPAA compliance
Team collaboration strength
Effective communication
Appointment scheduling expertise
Insurance verification
Patient care coordination
Data entry efficiency
Conflict resolution techniques
Education
true
Timeline
Clinical Service Representative
Washington University
09.2025 - CurrentRead More
Pharmacy Technician
SSM Health
10.2023 - 09.2025Read More
Travel Patient Care Technician
Aya Healthcare
07.2023 - 10.2023Read More
Patient Care Technician, Emergency Department
Atrium Health
11.2018 - 07.2023Read More
Patient Care Technician
PruittHealth
08.2012 - 11.2018Read More
Chamberlain University
Bachelor of Science from Nursing Candidate
Read More