Laila Pruitt
Lawrenceville
Summary
Consistently gave customers quality service by processing transactions in a timely matter, shown strong communication skills to give customers a welcoming experience, and given customers any assistance that is needed during the transaction.
Overview
5
5
years of professional experience
Work History
Cashier
Kroger
Lawrenceville, GA
07.2021 - Current
- Processed customer transactions accurately and quickly
- Assisted customers with the company's app to help them receive discounts
- Maintained cleanliness and organization of checkout area
- Handled cash management responsibilities, including balancing cash drawer at shift end
Customer Service Representative
Kroger
Lawrenceville, GA
07.2021 - Current
- Offering customers with a kind welcoming personality
- Listened to customers and providing quick resolutions
- Trained new employees on customer service protocols
- Aided customers in navigating the company website and placing online orders
- Provided customers patience and empathy
Fuel Station Attendant
Kroger
Lawrenceville, GA
06.2021 - Current
- Assisted customers with fuel purchases and provided a welcoming personality
- Maintained cleanliness and organization of station facilities and equipment
- Monitored fuel inventory levels and reported errors to management
Education
High School Diploma -
Gwinnett Technical College
Lawrenceville, GASkills
- Customer assistance
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
Timeline
Cashier
Kroger
07.2021 - Current
Customer Service Representative
Kroger
07.2021 - Current
Fuel Station Attendant
Kroger
06.2021 - Current
High School Diploma -
Gwinnett Technical College