Lain Wood

• Created promotional materials to attract more volunteers to the organization's programs.
• Encouraged positive feedback from existing volunteers by responding promptly to any complaints or suggestions.
• Attended external events related to volunteering opportunities in order to promote the organization's mission and recruit additional talent into its ranks.
• Researched best practices in the field of volunteer management.
• Organized events, meetings and activities to engage volunteers.
• Coordinated volunteer schedules and managed volunteers' availability.
• Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
• Helped with prep, set up, and breakdown of community and public events.

• Provided support to employees regarding issues related to their paychecks or other payroll matters.
• Developed procedures for processing retroactive wage adjustments due to errors or missed payments.
• Processed weekly payroll for over 150 employees; ensuring accuracy and compliance with federal, state, and local regulations.
• Communicated regularly with internal departments such as Human Resources or Accounting about changes impacting payroll calculations or deductions.
• Managed payroll taxes and deductions, including 401 contributions, health insurance premiums, garnishments.
• Performed research into discrepancies between actual hours worked by employees versus what was documented in the HRIS system.
• Reviewed employee timecards for accuracy before submitting them for approval.
• Analyzed employee time records to determine eligibility for overtime pay according to company policies.
• Assisted with year-end reporting processes such as W-2 forms and 1099s.
• Generated various reports from the HRIS system relating to vacation accruals, sick leave balances.
• Reviewed all manual checks issued by the organization prior to release for payment.
• Generated relevant paperwork and payroll reports.
• Managed payroll for temporary and hourly
• Calculated overtime, vacation sick hours, and other categories of time.
• Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
• Maintained and updated database for invoicing and accounting reconciliation.
• Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
• Researched and resolved employee payroll questions and issues via email, phone and in person.
• Processed employee rehires, transfers, terminations and withholdings.
• Voided checks and issued stop payment orders to correct payroll discrepancies.
• Implemented new payroll software, leading to a reduction in processing errors.
• Prepared and submitted payroll reports for review by senior management.
• Extracted information from payroll system and generated reports for various departments and vendors.
• Coordinated with HR to ensure accurate employee data for payroll processing.
• Handled the setup and validation of direct deposit instructions for employees.
• Coordinated the distribution of annual W-2 forms to employees.
• Managed timekeeping system and resolved any timecard discrepancies.
• Processed garnishments, child supports, and levies in accordance with federal and state laws.
• Reconciled payroll accounts and resolved discrepancies in a timely manner.
• Set up new vendors in system as needed including obtaining tax forms and W9s.
• Conducted research on past due invoices when necessary.
• Verified that all necessary approvals were obtained prior to processing payments.
• Resolved payment issues with vendors as needed.
• Processed vendor invoices in a timely manner.
• Ensured compliance with company policies and procedures relating to accounts payable processes.
• Reviewed and verified invoices for accuracy and completeness.
• Maintained organized filing systems for both paper and electronic documents.
• Processed company receipts, sales invoices, and payments from customers and suppliers.
• Entered employee records, time cards, and miscellaneous deductions for payroll.
• Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
• Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
• Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
• Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
• Handled high-volume invoice processing with minimal supervision.
• Coded invoices to maintain organized and accurate records.
• Received and recorded cash, checks and transfers.

AS400

• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Collaborated with other departments to coordinate workflow processes between teams.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Directed and supervised team of 15 employees in daily operations.
• Tracked progress on projects and provided timely feedback to staff members.
• Acted as a liaison between upper management and staff, facilitating open communication.
• Fostered a positive and motivating work environment, leading to an increase in team morale.
• Oversaw quality control to identify inconsistencies and malfunctions.
• Maintained positive working relationship with fellow staff and management.
• Analyzed data from EMRs for potential coding errors or inconsistencies.
• Reviewed and updated coding guidelines to ensure compliance with industry standards.
• Processed appeals for rejected or delayed payments from insurance companies.
• Investigated issues related to denied or underpaid reimbursements from payers.
• Verified patient insurance information and submitted claims for reimbursement.
• Assisted physicians with proper coding procedures and documentation requirements.
• Collaborated with internal departments to resolve discrepancies in claims processing.
• Identified areas where workflow could be improved within the organization's coding system.
• Maintained knowledge of ICD-10, CPT, HCPCS, and other relevant coding systems.
• Developed strategies to improve accuracy of billing codes and reduce denials.
• Managed communication between healthcare providers and insurers regarding payment disputes.
• Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
• Communicated with healthcare personnel, including practitioners to promote accuracy.
• Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
• Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
• Quickly responded to staff and client inquiries regarding CPT codes.
• Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
• Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
• Supported external audits by providing coded data and documentation as requested.
• Reviewed patient records and assigned accurate codes for diagnoses and procedures.
• Analyzed patient charts and records to extract relevant coding information.
• Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
• Coordinated with billing department to clarify billing issues related to coding.
• Participated in coding team meetings to discuss challenges and best practices.
• Reviewed account information to confirm patient and insurance information is accurate and complete.
• Resolved coding discrepancies and denials to maximize reimbursement.
• Transmitted information or documents to customers through email, mailings or facsimile machine.
• Pulled patient records and transferred information to appropriate parties.
• Entered patient insurance, demographic and health information into software and confirmed records.
• Ordered and restocked supplies in line with budget limits and office needs.
• Handled incoming calls and directed callers to appropriate department or employee.
• Determined and implemented techniques to improve medical records retrieval process.
• Proofread documents carefully to check accuracy and completeness of all paperwork.
• Answered questions and fulfilled requests with friendly and knowledgeable service.
• Daily mail: Posting payments and correspondence