LaJae Preston

Seasoned Customer Service Representative with 3.5 years of diverse experience, adept at managing chat and messaging applications. Skilled in delivering exceptional service and efficient complaint resolution through various communication channels. Seeking to leverage expertise as a Chat Specialist to enhance customer engagement and support. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Looking to use and expand my knowledge in more career fields.