Lakashia Woodall
Warner Robins
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Optometric Technician
Sam Club Optical
6622 Preston Hwy, Louisville KY
03.2023 - 11.2024
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Strengthened relationships with returning patients through attentive follow-up calls regarding their eyewear orders.
- Enhanced clinic hygiene and safety protocols, ensuring clean and safe environment for patients and staff.
- Streamlined appointment scheduling process, reducing wait times and improving patient satisfaction.
Pharmacy Technician
Chewy Pharmacy
Louisville, KY
02.2021 - 08.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Dialysis Technician
Fresenius Kidney Care Dialysis
Louisville, KY
11.2017 - 02.2020
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Contributed to staff development by sharing expertise in dialysis processes during team meetings and training sessions.
- Demonstrated proficiency in various types of dialysis equipment, quickly adapting to new technologies as they were introduced.
- Assisted physicians in evaluating patients'' dialysis needs, effectively communicating pertinent information regarding treatment progress.
- Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Exceeded quality assurance standards by consistently adhering to established protocols and following best practices in dialysis care provision.
- Served as a reliable resource for colleagues, offering guidance on dialysis procedures while fostering a supportive work environment.
Education
Associate of Science - Nursing
Jefferson Community And Technical College
Louisville, KY03-2020
High School Diploma -
Liberty High School
Louisville, KY04-2015
Skills
- Visual field testing
- Problem-solving skills
- Hemodialysis procedures
- Appointment scheduling
- Confidentiality and HIPAA
- Infection control standards
- Patient care
- Diagnostic imaging
- Answering customer questions
- Dialysis treatment
- Medication dispensing
- Vascular Access management
- Patient confidentiality
Certification
- HIPAA Compliance Certification – Various Regulatory Compliance Educators.
- First Aid Certification - American Red Cross or St John Ambulance.
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- CNA- certified nursing assistant
- Dialysis Technician (CCHT)
Timeline
Optometric Technician
Sam Club Optical
03.2023 - 11.2024
Pharmacy Technician
Chewy Pharmacy
02.2021 - 08.2022
Dialysis Technician
Fresenius Kidney Care Dialysis
11.2017 - 02.2020
Associate of Science - Nursing
Jefferson Community And Technical College
High School Diploma -
Liberty High School