Lakeketha Lewis
Monroe
Summary
Dynamic Director of Dining Services at Great Oaks Senior Living, adept at enhancing operational efficiency and fostering teamwork. Successfully launched seasonal menus with locally-sourced ingredients, while implementing staff training programs that elevated service quality. Expert in food safety compliance and employee performance evaluations, ensuring exceptional customer satisfaction and a positive dining experience.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Director of Dining Services
Great Oaks Senior Living
10.2019 - Current
- Purchased food and cultivated strong vendor relationships.
- Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
- Launched seasonal menus featuring locally-sourced ingredients, appealing to diverse clientele tastes while supporting regional agriculture businesses.
- Conducted regular performance evaluations of staff members, providing constructive feedback for professional growth success.
- Implemented comprehensive staff training program, improving service quality and consistency.
- Fostered a positive work environment by cultivating strong teamwork amongst all departments.
- Established effective communication channels between kitchen and front-of-house teams for smooth daily operations.
- Managed budget effectively, reducing unnecessary expenses while maintaining quality standards.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Education
Associate of Science - Medical Assistant
Athens Technical College
Monroe, GA05-1999
High School Diploma -
Monroe Area Comprehensive High School
Monroe, GA 3065506-1992
Skills
- Sanitation standards
- Food presentation
- Food safety compliance
- Culinary expertise
- Meal planning
- Employee scheduling
- Menu development
- Health inspections
- Allergy awareness
- Special diets
- Purchasing decisions
- Menu pricing
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Customer satisfaction
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Decision-making
- Food preparation
- Safe food handling
- Employee supervision
- Team building
- Monitoring food preparation
- Health and safety regulations
- Conflict resolution
- Kitchen equipment operation and maintenance
- Goal setting
- Scheduling
- Staff training
- Employee performance evaluations
- Staff supervision
- Written communication
- Quality assurance
- Cost controls
- Staff scheduling
- Purchasing
- Catering services
- Workflow planning
Accomplishments
- Supervised team of 24 staff members.
- Serv Safe ( Manager)
Certification
- Serv Safe, Great Oaks -
Timeline
Director of Dining Services
Great Oaks Senior Living
10.2019 - Current
Associate of Science - Medical Assistant
Athens Technical College
High School Diploma -
Monroe Area Comprehensive High School
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