La'Kendria O'Neal
McDonough
Summary
Dynamic and reliable professional with a strong background in manufacturing and operations support at Pepsi Beverages. Proven expertise in equipment operation and quality control, enhancing production efficiency and reducing downtime. Known for effective problem-solving and adaptability, consistently exceeding performance goals while fostering teamwork and collaboration.
Overview
10
10
years of professional experience
Work History
Producton Operator
Pepsi Beverages
02.2024 - Current
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge
- Participated in training sessions to enhance skills and knowledge.
- Documented production information via daily system logs and discussed issues with management.
- Inspected final products for defects and flaws using proper QA procedures.
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
- Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
Product Support Specialist
The Home Depot Distribution Center
04.2018 - 02.2024
- Increased knowledge base usage by creating detailed articles on common product issues and solutions.
- Contributed to product development by sharing valuable customer feedback and insights with engineering teams.
- Managed a high volume of support tickets, maintaining a consistent record of prompt resolution times.
- Followed up with customers to verify resolution of reported issues and initiated product replacement for unresolved problems.
- Documented customer interactions and performed troubleshooting in customer relationship management software and case management modules.
- Maintained up-to-date knowledge of industry trends and competitor offerings, enabling more effective client consultations when discussing product benefits.
- Managed and prioritized multiple projects simultaneously, worked independently and drove results.
Warehouse Fulfillment Associate
Carter's Distribution Center
08.2015 - 08.2019
- Wrapped pallets in shrink wrap prior to loading.
- Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
Inventory Specialist Lead
Dollar General Distribution Center
08.2017 - 04.2018
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Education
High School Diploma -
Union Grove High School
McDonough, GA05-2015
Skills
- Reliability and punctuality
- Manufacturing
- Adaptable to change
- Material quality control
- Assembly line experience
- Equipment operation
- Operations support
- Materials management
- Process improvement
- Machine operation expertise
- Equipment maintenance
- Electrical troubleshooting
- Logistics
- Quality control analysis
- Supply chain distribution
- Workplace organization
- Machine operations
- Equipment and machine maintenance
- Shipping support
- Batch documentation
- Problem-solving
- Good communication
- Strong work ethic
- Computer skills
- Production equipment experience
- Basic math
- Teamwork and collaboration
- Workplace safety
- Start up procedures
- Forklift and pallet jack operation
- Machinery operations
- Shipping and labeling
- Forklift operation
Timeline
Producton Operator
Pepsi Beverages
02.2024 - Current
Product Support Specialist
The Home Depot Distribution Center
04.2018 - 02.2024
Inventory Specialist Lead
Dollar General Distribution Center
08.2017 - 04.2018
Warehouse Fulfillment Associate
Carter's Distribution Center
08.2015 - 08.2019
High School Diploma -
Union Grove High School
Similar Profiles
Reico MinnisReico Minnis
Retail Sales Merchandiser at Pepsi BeveragesRetail Sales Merchandiser at Pepsi Beverages
Mark MartinezMark Martinez
Merchandise Associate at Pepsi BeveragesMerchandise Associate at Pepsi Beverages
ALOK KUMARALOK KUMAR
Sales Officer at Pepsi BeveragesSales Officer at Pepsi Beverages
Dylan AndersonDylan Anderson
Pepsi Merchandiser at Pepsi BeveragesPepsi Merchandiser at Pepsi Beverages
DeAnna AusbrooksDeAnna Ausbrooks
Assistant General Manager at Banana Republic Factory StoreAssistant General Manager at Banana Republic Factory Store