Summary

Overview

Work History

Education

Skills

Timeline

Lakeya Wicker

Newnan

Summary

Results-driven Trainer known for high productivity and efficient task completion. Specialize in curriculum development, employee engagement strategies, and performance improvement techniques. Excel in communication, leadership, and adaptability, ensuring successful training outcomes and enhanced team performance.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of professional experience

years of post-secondary education

Work History

Forklift Trainer /Inventory Specialist

Cargill

Newnan

06.2018 - Current

Provided feedback on employee performance based on observed results during training
Adhered strictly to company policies concerning operation of material handling equipment.
Maintained accurate raw material, packaging, and finished‑goods inventory to support continuous production flow.Used handheld scanners/mobile devices to complete SAP transactions quickly and accurately.
Coordinated with receiving, shipping, and production teams to ensure materials were available when needed.

Patient Access Representative

Children’s healthcare of Atlanta

Atlanta

10.2017 - 08.2018

Maintained confidentiality of patient information in compliance with HIPAA regulations.
Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Greeted patients and visitors in a courteous and professional manner.

Rapid Responder

CTEH

North Little Rock

12.2016 - 10.2017

Responded to emergency calls and dispatched appropriate personnel and equipment.
Ensured that proper safety measures were taken at all times throughout each call out procedure.
Utilized specialized tools such as defibrillators, oxygen tanks, and stretchers during medical emergencies.

Quality Assurance Analyst

Material In Motion

Fairburn

03.2016 - 12.2016

Maintained up-to-date knowledge of industry standards related to software testing best practices.
Created comprehensive test cases based on technical specifications or customer requests.
Prepared reports detailing overall project progress according to established timelines.

Customer Service Representative

Publix

Stockbridge

08.2013 - 03.2016

Identified opportunities for upselling additional products or services based on customer needs.
Provided excellent customer service to resolve customer complaints in a timely manner.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.