Lakisha Patterson

Experienced in customer service and warehouse/production work. Dedicated team leader with strong collaboration skills. Customer Service Specialist with ability to prioritize and multitask in fast-paced environments. Consistently achieve personal and business goals while resolving escalated customer support issues. 5+ years as a high-energy Shift Supervisor with exceptional leadership skills and industry knowledge. Proficient in overseeing facility operations and delegating work to employees. Maintain a positive and upbeat approach to achieving results. Recognized as a self-motivated Lead Customer Service Representative. Skilled in handling numerous requests and addressing both direct and escalated customer requirements. Excellent research, communication, and problem-solving abilities contribute to enhancing productivity through top-notch analytical and management skills.

• Driver's License
• CPR/First Aid

• Macon, GA
• Forsyth, GA
• Atlanta, GA

• Work Style: Reliability, Completed, 05/01/20, Tendency to be dependable and come to work
• Warehouse Shift Leader, Completed, 02/01/20, Supervising warehouse staff and maintaining safety and security standards
• Management & Leadership Skills: Impact & Influence, Completed, 07/01/19, Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.
• Workplace Safety, Proficient, 09/01/19, Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.
• Workplace safety, Familiar, 06/01/20, Using safe practices at work
• Work style: Reliability, Highly Proficient, 12/01/21, Tendency to be reliable, dependable, and act with integrity at work
• Warehouse associate, Proficient, 06/01/20, Assesses the tendencies that are important for success in warehouse roles

• Supervised team of Number staff members.
• Achieved Result by completing Task with accuracy and efficiency.