Summary
Overview
Work History
Education
Skills
Timeline
Generic

LAKSHMI CHARITA POTARLANKA

Sr QA Analyst | SR QA Engineer | QA Automation Engineer
Alpharetta

Summary

Almost 9 years of experience (includes 4 years of SDET experience) in the field of Software Quality Assurance. Experienced in all areas of SDLC processes including requirements gathering, business, analysis, software, design, development, testing, defect tracking, troubleshooting, risk analysis, project planning, scheduling, management, and reporting. Strong teamwork skills – The ability to interact productively with end users, analysts and customers in a diverse team setting. Performing Regression Iterations on Lower environments like QA, Preprod and Inactive-Prod Worked on Release Quality Regression to ensure release feature are working in all lower environments. Marinating Test cases on Jira and sanitizing test cases based on new encasements. Strong teamwork skills – The ability to interact productively with end users, analysts and customers in a diverse team setting. Experience in functional automation testing using Junit, testing and Selenium Web Driver and Selenium Remote control. Integrated Playwright with Cypress to leverage the strengths of both frameworks, enhancing the efficiency and coverage of automated testing processes. Strong experience in programming languages like JAVA and JavaScript Tested Medicare Advantage plan enrollment portals for usability, accessibility, and adherence to CMS usability standards. Worked on WebdriverIO (NodeJS version of selenium Webdriver) POC and later successfully. Expertise in designing, developing & testing Web based BDD automation hybrid frameworks. implemented to replace Java webdriver test scripts. Utilized TypeScript to write clear, maintainable, and scalable test scripts, ensuring type safety and reducing runtime errors. Build and enhanced automated test framework using Cypress and Page Object Model concepts. Experience in designing UI automation framework using javascript based technologies NodeJS, cucumberjs, webdriverIO, chai, cucumber. Developed and executed automation scripts to validate Sitecore-driven e-commerce workflows, ensuring continuous functionality across updates. Hands on experience testing services using Postman. Experience in setting up Automation Framework Using Selenium WebDriver, JAVA and TestNG Involvement in Unit test development for react components using Enzyme, mocha and chai assertion libraries. Collaborated with stakeholders, product owners, and business teams to gather, analyze, and document functional and non-functional requirements. Partnered with cross-functional teams (developers, QA, SMEs) to ensure requirements were understood and feasible. Created and maintained process flow diagrams, wireframes, and use cases to visualize business processes and solutions. Conducted impact analysis and gap analysis to assess system changes and dependencies. Served as a liaison between stakeholders and technical teams, ensuring transparency and alignment. Supported UAT planning and execution by defining test scenarios, coordinating with end-users, and validating results. Managed change requests by documenting, analyzing, and prioritizing them with stakeholders. Ensured regulatory, compliance, and audit requirements were considered in all business solutions. Extensive experience in Database backend testing by writing SQL Queries, inner and outer joins. Created cypress projects in command line, and Bit Bucket cypress repository to manage codes. Expertise in developing and executing scripts using Cucumber/Selenium Web Driver and TestNG framework. Enhanced test reliability and performance by implementing best practices in Playwright and Cypress, such as waiting for elements and handling asynchronous operations efficiently. Strong knowledge in Software Testing Life Cycle (STLC) and QA Methodologies like Scrum/Agile. Self-motivated, energetic and highly ethical in all work-related assignments thus able to immediately contribute to corporate goals and objects.

Overview

12
12
years of professional experience

Work History

Senior Quality Assurance Engineer

Comerica Bank
05.2024 - Current
  • Worked as a QA Automation Engineer by testing the application manually and via automation framework.
  • Involved in different projects within the team and organization utilizing both Java Selenium and Cypress JavaScript Framework as per the application need.
  • Worked on On-prem to Azure Migration Project.
  • Performing Regression Iterations on Lower environments like QA, Preprod and Inactive-Prod.
  • Worked on Release Quality Regression to ensure release feature are working in all lower environments.
  • Marinating Test cases on Jira and sanitizing test cases based on new encasements.
  • Designed and executed test cases in Postman, validating API request/response data, headers, and query parameters, ensuring proper status codes (2xx, 4xx, 5xx) and error handling mechanisms.
  • Automated API test workflows in Postman using pre-request scripts and test scripts written in JavaScript to dynamically modify API requests, validate responses, and verify data.
  • Utilized Postman collections to group related API tests, enabling efficient and organized execution of tests across different environments (development, QA, production).
  • Performed security testing on APIs using Postman to verify authentication and authorization mechanisms, including testing OAuth, JWT tokens, and API key access.
  • Created environment-specific variables in Postman to efficiently switch between test environments (dev, QA, prod) while maintaining consistent test execution.
  • Utilized Postman’s collection runner to execute batch tests on multiple API endpoints, ensuring all endpoints returned correct responses under varying conditions.
  • Performed API testing for CRUD operations (Create, Read, Update, Delete), validating business logic and data integrity across microservice APIs.
  • Integrated Postman with CI/CD pipelines to run automated API tests after every deployment, ensuring continuous quality checks for APIs.
  • Validated content workflows, user permissions, and content publishing functionalities within the Sitecore platform to ensure seamless content delivery.
  • Tested and validated personalization rules, behavioral tracking, and user experience tailored to customer segments.
  • Validated Sitecore's integration with the e-commerce product catalog, ensuring accurate product data synchronization, categorization, and search functionality.
  • Tested Sitecore Commerce features such as cart functionality, checkout processes, order tracking, and payment gateway integrations to ensure seamless transactions.
  • Tested consistency in content and product availability across web, mobile, and other digital touchpoints powered by Sitecore.
  • Ensured the proper functioning of customer account features like profile management, wish lists, and purchase history in the Sitecore platform.
  • Monitored API performance by running load tests in Postman, simulating various user conditions and identifying bottlenecks or slow endpoints.
  • Collaborated with development teams to resolve issues found during Postman testing, providing detailed reports on API behavior and failure points.
  • Experience in testing microservices, ensuring seamless communication and interaction between distributed services.
  • Validated service interactions, data consistency, and performance within a microservices architecture using API testing tools like Postman and SoapUI.
  • Implemented cross-browser testing strategies with Playwright, ensuring compatibility and functionality across multiple web browsers.
  • Enhanced test performance and reliability by implementing best practices in Playwright and Cypress.
  • Worked in an Agile environment and participated in scrum and sprint planning, grooming and backlog sessions.
  • Developed and maintained automated smoke and regression test suites in Cypress using JavaScript programming language for UI Automation.
  • Developed and maintained robust automated test scripts using Playwright and Cypress, ensuring comprehensive end-to-end testing for web applications.
  • Responsible for developing automation framework using Cypress, JavaScript, Mocha Framework and Chai Assertions.
  • Utilized Page Object Model concept with Cypress for test framework creation and maintenance.
  • Collaborated with business analysts and stakeholders to understand requirements and translate them into test plans and test cases.
  • Designed and executed functional, regression, integration, and UAT test cases to validate business processes.
  • Participated in requirement walkthrough meetings to identify testable scenarios and clarify acceptance criteria.
  • Logged, tracked, and prioritized defects in JIRA and worked with developers to resolve them.
  • Prepared traceability matrices to ensure complete coverage of requirements across test cases.
  • Coordinated UAT sessions with stakeholders, capturing feedback and verifying fixes against requirements.
  • Reported test execution status, risks, and quality metrics to project managers and stakeholders.
  • Ensured QA best practices and standards were followed across SDLC and Agile ceremonies.
  • Participated in daily standups, sprint planning, and retrospectives to align QA activities with business priorities.
  • Experience in testing Restful Web Services using tools like Ready API for automation and Postman API client for manual Testing and writing SQL Queries for data validation and integrity using Postgres SQL.
  • Wrote complex SQL queries to verify backend validation with proper insertion, deletion and update to the database.
  • Communicated with team members daily to clear requirements and provide insights on the automation progress for any changes needed within the sprint.
  • Active involvement in production release of the application to validate after deployment functionality.
  • Strong management and leadership for direct reports with capacity to mentor and coach QA staff.
  • Used JIRA as Defect management tool.

Sr QA Automation Tester

University of California Davis
11.2018 - 04.2024
  • Worked as a QA Automation Engineer by testing the application manually and via automation framework.
  • Involved in different projects within the team and organization utilizing both Java Selenium and Cypress JavaScript Framework as per the application need.
  • Worked on On-prem to Azure Migration Project.
  • Worked on mostly with Team to ensure Quality Product delivery.
  • Performing Regression Iterations on Lower environments like QA, Preprod and Inactive-Prod.
  • Also Involved on Production Release Testing and signing on Prod call.
  • Designed and implemented test automation frameworks using Selenium and TestNG for web applications.
  • Led mobile automation efforts using Appium, optimizing test execution for Android and iOS.
  • Integrated automated test suites into Jenkins and GitLab CI/CD pipelines, ensuring robust test execution in the software development lifecycle.
  • Collaborated with developers, product managers, and DevOps teams to enhance software quality and accelerate release cycles.
  • Implemented automated performance testing strategies using JMeter, ensuring system stability under varying loads.
  • Maintained code quality and test reliability by integrating SonarQube for static code analysis.
  • Automated API validation tests using Postman and SOAPUI, ensuring accurate response payloads and error handling.
  • Created environment-specific variables in Postman to efficiently switch between test environments (dev, QA, prod) while maintaining consistent test execution.
  • Performed API testing for CRUD operations (Create, Read, Update, Delete), validating business logic and data integrity across microservice APIs.
  • Integrated Postman with CI/CD pipelines to run automated API tests after every deployment, ensuring continuous quality checks for APIs.
  • Validated content workflows, user permissions, and content publishing functionalities within the Sitecore platform to ensure seamless content delivery.
  • Tested Sitecore Commerce features such as cart functionality, checkout processes, order tracking, and payment gateway integrations to ensure seamless transactions.
  • Implemented cross-browser testing strategies with Playwright, ensuring compatibility and functionality across multiple web browsers.
  • Designed and implemented a hybrid automation framework using Selenium, reducing manual effort by 50%.
  • Developed and maintained data-driven test scripts for web UI automation, ensuring robust validation of frontend workflows.
  • Created performance test scripts using LoadRunner, analyzing system performance under high traffic.
  • Implemented CI/CD integration with Jenkins, enabling scheduled test execution and automated reporting.
  • Identified and tracked defects in JIRA, collaborating with developers for quick resolution.
  • Conducted negative, regression, and exploratory testing to enhance product stability.
  • Designed and executed cross-browser compatibility tests across Chrome, Firefox, and Edge.
  • Developed batch execution scripts for automated test suites, improving efficiency.
  • Ensured ERP integrations were thoroughly tested in Oracle eBusiness Suite (Order to Cash & Oracle Financials).
  • Implemented version control and test asset management using Git and Bitbucket.
  • Established QA standards and best practices, ensuring compliance with industry benchmarks.
  • Responsible for developing automation framework using Cypress, JavaScript, Mocha Framework and Chai Assertions.
  • Configured Jenkins as a continuous Integration server with GitHub and Maven by coordinating with the DevOps Team.
  • Extensively used JIRA to report and track bug tickets.
  • Utilized Confluence as a documentation tool for both manual and automation testing process.
  • Responsible for creating end to end automation framework for Restful API testing using POSTMAN for Manual testing and Rest Assured for automation.
  • Experience in testing Restful Web Services using tools like Ready API for automation and Postman API client for manual Testing and writing SQL Queries for data validation and integrity using Postgres SQL.
  • Communicated with team members daily to clear requirements and provide insights on the automation progress for any changes needed within the sprint.
  • Active involvement in production release of the application to validate after deployment functionality.
  • Strong management and leadership for direct reports with capacity to mentor and coach QA staff.
  • Used JIRA as Defect management tool.

QA Engineer

LOWE’S
06.2017 - 10.2018
  • Developed comprehensive test scenarios for Medicare enrollment processes, focusing on eligibility verification, application submission, and enrollment status tracking.
  • Worked as a QA Automation Engineer by testing the application manually and via automation framework.
  • Involved in different projects within the team and organization utilizing both Java Selenium and Cypress JavaScript Framework as per the application need.
  • Implemented cross-browser testing strategies with Playwright, ensuring compatibility and functionality across multiple web browsers.
  • Designed and executed automated UI tests using Selenium, covering all major Medicare workflows.
  • Developed API test automation scripts using Postman, validating RESTful services for transactions.
  • Built a custom test framework in Java and Python for few scenarios, increasing test reusability.
  • Conducted database validation testing in Oracle 12c, verifying financial transaction integrity.
  • Implemented security and penetration testing strategies to ensure data protection.
  • Integrated automated test cases into Jenkins, triggering tests in CI/CD pipelines.
  • Managed defect lifecycle using JIRA, prioritizing high-impact bugs.
  • Created test plans and test execution strategies aligned with Medicare regulations.
  • Validated XML and JSON response schemas, ensuring proper data structuring.
  • Performed load testing using JUnit, analyzing system performance under peak loads.
  • Automated test data generation for stress and edge case scenarios.
  • Created and executed automated test scripts for web applications using Selenium WebDriver and JUnit.
  • Performed performance testing using JMeter to assess system stability under different loads.
  • Implemented Git version control strategies and contributed to test automation repository maintenance.
  • Conducted root cause analysis for test failures and collaborated with developers for quick resolutions.
  • Actively participated in Agile sprints, ensuring test coverage for new features and enhancements.
  • Developed automated smoke and regression testing solutions to accelerate release cycles.
  • Enhanced test performance and reliability by implementing best practices in Playwright and Cypress.
  • Worked in an Agile environment and participated in scrum and sprint planning, grooming and backlog sessions.
  • Developed and maintained automated smoke and regression test suites in Cypress using JavaScript programming language for UI Automation.
  • Developed and maintained robust automated test scripts using Playwright and Cypress, ensuring comprehensive end-to-end testing for web applications.
  • Responsible for developing automation framework using Cypress, JavaScript, Mocha Framework and Chai Assertions.
  • Utilized Page Object Model concept with Cypress for test framework creation and maintenance.
  • Worked on POC to use WebdriverIo, mocha framework with chai assertions to replace Selenium webdriver tests.
  • Trained quality assurance team members in automation programs and processes.
  • Maintained, debugged and optimized automation programs.
  • Analysis of Business and Requirement Specifications.
  • Configured Jenkins as a continuous Integration server with GitHub and Maven by coordinating with the DevOps Team.
  • Extensively used JIRA to report and track bug tickets.
  • Led efforts in optimizing the Appium framework to handle complex UI scenarios and real-device testing, contributing to an 70% increase in test reliability and accuracy across platforms.
  • Utilized Confluence as a documentation tool for both manual and automation testing process.
  • Responsible for creating end to end automation framework for Restful API testing using POSTMAN for Manual testing and Rest Assured for automation.
  • Generated detailed test reports using Allure, providing stakeholders with clear insights into test results and system health.
  • Maintained, debugged and optimized automation programs.
  • Communicated with team members daily to clear requirements and provide insights on the automation progress for any changes needed within the sprint.
  • Active involvement in production release of the application to validate after deployment functionality.
  • Strong management and leadership for direct reports with capacity to mentor and coach QA staff.
  • Used JIRA as Defect management tool.

Product Quality Assurance

CHG HEALTHCARE
12.2016 - 04.2017
  • Worked in an Agile SCRUM methodology.
  • Developed automation framework using Java, selenium, Junit.
  • Worked with various core Java concepts like collections, Exception handling, Generics.
  • Worked in API/Web-Services like REST automation.
  • Worked in functional automation testing using Junit, testing and Selenium Web Driver and Selenium Remote control.
  • Worked with Cucumber in selenium including TestNG and Gherkin.
  • Written Automation scripts to validate against databases like MS SQL Server.
  • Used POSTMAN for functional testing of Restful API’s.
  • Experience in story writing, designing, and developing.
  • Implemented Data Driven Framework in Automation.
  • Performed testing using ReadyAPI and POSTMAN Restful webservices and validated proper response based on API document.
  • SDET Analyzed the scope of Automation in the existing manual testing scenarios and presented the Automation proposals with scope and test coverage.
  • Created a stable Automation framework using Selenium WebDriver/JAVA that provided Reporting, Logging & Database validations.
  • Provide effective e-commerce solutions to complex administration and content management issues, including server-based and third-party shopping cart systems, cross-product marketing, shipping, gateways, placement strategies, category/product oversight, and other daily functional e-commerce operational tasks.
  • Configured Selenium WebDriver, TestNG, Ant tool and created selenium automation scripts in java using TestNG prior to agile release.
  • Verified dynamic content personalization and recommendations based on user behavior, preferences, and purchase history to enhance customer engagement.
  • Ensured accurate implementation of promotions, discounts, and coupon codes configured in Sitecore to maintain alignment with business rules.
  • Tested consistency in content and product availability across web, mobile, and other digital touchpoints powered by Sitecore.
  • Used Maven tool for the Project management and for the purpose of compile, run, deploy and to add external dependencies.
  • Used Maven for building the WebDriver project. Integrated with Continuous Integration tools Jenkins for running test on regular basis automatically.
  • Integrated Automation scripts (Selenium WebDriver API) on Continuous Integration tools Jenkins for nightly batch run of the Script.
  • Performed Functional and Regression testing by automated using Selenium, TestNG, Maven, and Jenkins.
  • Coordinated with the QA team in testing of the application in various environments.
  • Automated Test cases in TDD (Test Driven Development) and BDD (Behavior Driven Development).
  • Developing BDD scripts with Cucumber/Java and writing step definitions for behavior and Implementation.
  • Involved in Production Deployment, Support and Reviewed the app server production logs using Splunk, supported the production incidents handling team for production incidents.
  • Selected the Test Cases to be automated and performed functional testing of the front end using Selenium (IDE and WebDriver) & created Data Driven framework using TestNG and Gherkin.
  • Participation in gathering requirements with the client. While gathering requirement I was active in asking questions and making suggestions.
  • Build and deploy the project by creating new job in Jenkins server to run Rest API test as well as build and deployed the project from jenkin server by using jenkin .war and tomcat too.

QA Analyst

Aditya Birla Minacs
06.2014 - 11.2015
  • Analyzing various tools for test management, test automation and performance testing and provide best possible solution based on customer requirements.
  • Responsible for providing test cases and executing them within an AGILE software development SCRUM environment.
  • Reviewed and Created Project Assessment, Project Plan, Business Process Requirements, Technical Requirements, Test Specifications, and Test Results.
  • Working with Java to use Selenium-WebDriver API library to write automation scripting with Cucumber Feature and Scenario.
  • Implemented Selenium WebDriver and automated, executed scripts on different browser and different platform using JavaScript.
  • Used Eclipse to debug Java code and utilize Maven as project builder with internal Maven Dependency repository.
  • Worked with Native Apps on Android & IOS Platforms.
  • Worked with Mobile Web Browser on Android & IOS Platforms.
  • Used Oracle for database testing and run SQL statement from Eclipse.
  • Performed various mobile gestures (Long Press, Multi Touch, Drag & Drop, Swipe) and Identified mobile elements using Appium Inspector, UI Automator Viewer.
  • Using Agile methodologies for achieving deadlines.
  • Used Selenium Grid, Desired Capabilities, and Remote Web Driver for distributing the execution in different machines, platforms and browsers.
  • Performed Smoke, Functional, System, Integration, Regression, Performance testing.
  • Developed components for each transaction used in the test script or scenario by using Selenium.
  • Developed and executed automation Regression testing and System testing using Selenium.
  • Developed Data Driven, Keyword Driven and Page Object Model Automation Frameworks using Selenium.
  • Prepared test data for testing the application in various test phases.
  • Used Maven to configure the dependencies and to run framework.
  • Working experience with JIRA, Confluence, SharePoint, Build tools Jenkins, Maven.
  • Used wait, Until, Expected Condition and visibility of Element Located is Element Present or check status completed to handle the Ajax content.
  • Used implicit Wait, Explicit Wait, WebDriver Wait to sync the script with the application during the run time.
  • Used Jenkins for continuous integration, to compile build and set up run schedule.
  • Involved in writing Test plan, Test strategy and test scenarios to test business requirements using JIRA.
  • Involved in system Testing, Integration Testing, Functionality Testing, Regression, End-End Testing and User acceptance Testing.

Education

University of California Davis -

University of California Davis
Davis, CA
04-2024

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LOWE’S
Charlotte, NC
10-2018

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CHG HEALTHCARE
MIDCALE, UT
04-2017

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Aditya Birla Minacs
HYD, TG
11-2015

Bachelor of Science - Computer Science

Northwestern Polytechnic University
Fremont, CA
04-2017

Bachelor of Science - Computer Science

JNTU
05.2001 -

Skills

    Agile/SCRUM

    SDLC

    STLC

Timeline

Senior Quality Assurance Engineer

Comerica Bank
05.2024 - Current

Sr QA Automation Tester

University of California Davis
11.2018 - 04.2024

QA Engineer

LOWE’S
06.2017 - 10.2018

Product Quality Assurance

CHG HEALTHCARE
12.2016 - 04.2017

QA Analyst

Aditya Birla Minacs
06.2014 - 11.2015

Bachelor of Science - Computer Science

JNTU
05.2001 -

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LOWE’S

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CHG HEALTHCARE

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Aditya Birla Minacs

University of California Davis -

University of California Davis

Bachelor of Science - Computer Science

Northwestern Polytechnic University
LAKSHMI CHARITA POTARLANKASr QA Analyst | SR QA Engineer | QA Automation Engineer