Lakyta Jackson
Carrollton
Summary
Seasoned and motivated banker with experience in retail banking leadership and a strong foundation in customer service, team coordination, and branch operations. Known for building positive client relationships, supporting branch performance goals, and contributing to a culture of service excellence. Eager to bring energy, adaptability, and a growth mindset to the Retail Market Manager role, with a focus on driving results, developing talent, and supporting strategic market growth initiatives.
Overview
27
27
years of professional experience
Work History
Retail Market Manager
Synovus
Atlanta
03.2025 - Current
- Established relationships with small business clients to identify potential business opportunities.
- Grew established business banking relationships through proactive outreach.
- Led and developed a team of Personal Bankers to perform to full potential, driving branch profitability.
- Conducted regular meetings with employees to discuss goals and performance issues.
Lead/Licensed Relationship Banker
Synovus
Carrollton
03.1999 - 03.2025
- Identified and pursued new business opportunities through targeted outreach and networking.
- Built long-term relationships with customers by providing personalized service and support.
- Managed and deepened client relationships by providing personalized financial solutions and advice.
- Participated in community events and workshops to promote bank services and financial literacy.
- Participated in training and mentoring of new Relationship Bankers.
- Held meetings with the team to discuss best practices related to relationship building.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
current initiatives.
Education
Agent-Accident & Sickness, Life
Licensed With The GA Department of Insurance
Skills
- Customer relationship management
- Team leadership
- Conflict resolution
- Time management
- Business development
Timeline
Retail Market Manager
Synovus
03.2025 - Current
Lead/Licensed Relationship Banker
Synovus
03.1999 - 03.2025
Agent-Accident & Sickness, Life
Licensed With The GA Department of Insurance