Lamesha Lowe
Douglasville
Summary
Personable and detail-focused individual with talent for analyzing complex information and making sound decisions. Well-versed in understanding policy terms and conditions, as well as employing investigative techniques to assess claims accuracy. Dedicated to providing fair and accurate claim resolutions to ensure customer satisfaction and company integrity.
Overview
6
6
years of professional experience
Work History
Claims Adjuster
State Farm
05.2023 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Worked with various company departments on special projects to address customer needs during high volume times.
- Used Xactimate to align estimates with industry standards.
- Help implement change to company procedures and process to improve quality claim handling, customer satisfaction and less claim handling time for down stream partners.
Teacher
Atlanta Public School System
07.2022 - 05.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Student Support Specialist
Georgia State University
01.2019 - 07.2021
- Streamlined communication between parents, professors, staff, administrators, ensuring all stakeholders were informed about student progress and supports available.
- Assisted students in developing effective time management skills leading to improved academic outcomes.
- Established partnerships with local organizations providing additional resources for students in need.
- Increased graduation rates through targeted academic advising and personalized learning plans.
- Ensured compliance with federal and state policies by maintaining accurate records of student interventions and accommodations.
Education
Masters Of Arts - Teaching
Georgia State University
Atlanta, GA05.2022
Bachelor Of Communications - Speech Communication
Georgia State University
Atlanta, GA05.2018
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Team collaboration
- Decision-making
- Settlement negotiation
- Advanced oral and written communication skills
- Caseload management
- Policy interpretation
Timeline
Claims Adjuster
State Farm
05.2023 - Current
Teacher
Atlanta Public School System
07.2022 - 05.2023
Student Support Specialist
Georgia State University
01.2019 - 07.2021
Masters Of Arts - Teaching
Georgia State University
Bachelor Of Communications - Speech Communication
Georgia State University
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