Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LAMONT MCDOWELL

Atlanta

Summary

Confident, self-starting and adaptable high-performance orientation with a proven track record of driving forward sales metrics in various industries. Strategic and financial analysis skills with a strong ability to assess potential business opportunities. Strong selling experience and career track of hitting or exceeding sales targets. Proficient in building advantageous relationships with key clients and possesses an excellent understanding and knowledge of key opportunities to drive sales growth. Ability to develop advanced business planning for key accounts including strategy, sophisticated market analysis and customer insights and execution. Strong business acumen skills including proven analytical, negotiation and software / hardware troubleshooting expertise.

Overview

18
18
years of professional experience
1
1
Certification

Work History

SENIOR ACCOUNT MANAGER / TEAM LEAD

NETWORK
08.2017 - 03.2025
  • Generate and grow revenue by developing new business and establishing and maintaining positive relationships with new and existing clients. Directly manage P&L to utilize available resources to drive results for both Networkx and clients. Continuously build on the existing awareness of the business and convert awareness into viable sales growth opportunities.
  • Accomplishments:
  • Boosted territory through prospecting and lead generation, thus increasing client base, and exceeding YoY sales quotas.
  • Penetrated the customer organization to enhance sales opportunities at the highest level possible and built integral relationships through consistent face to face contact with key decision makers.
  • Fueled market share growth and brand awareness by powering through product optimizing strategies among consumers through the development of sales strategies and set targets. Retained and grew assigned book of business.
  • Negotiated profitable relations with clients and furnished exceptional customer support through attentiveness and extensive product knowledge.
  • Formulated ground-breaking sales strategies and established tactical goals for various clients. Acquired an expanded book of business for a new region and successfully grew portfolio.
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Enhanced communication between departments for more effective problem-solving and collaboration.
  • Mentored junior account managers, fostering their professional growth and skills development within the company.
  • Increased revenue for the company through strategic upselling and cross-selling initiatives.
  • Worked with customers to develop strategic business and account plans.
  • Expanded market share by identifying new business opportunities and securing high-value accounts.

Sales Director

DREW SOLUTIONS
02.2010 - 03.2016
  • Successfully identified and tracked defects within internal systems to fuel consistent application and execution of the systems. Relentlessly led technical support for problem detection and resolution by completing additional tests, driving consistency related to test results.
  • Accomplishments:
  • Streamlined technical support for the installation and configuration of support applications, hardware and software products.
  • Effectively championed 24/7 troubleshooting, and restored routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms utilizing established processes and procedures.
  • Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
  • Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Utilized consumer trends to shape sales approaches.
  • Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
  • Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
  • Hired, trained and built high-performing team of sales representatives.
  • Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
  • Exceeded sales goals through effective time management and resource allocations.
  • Launched successful marketing campaigns that generated an influx of qualified leads for the sales team to pursue further.
  • Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
  • Coordinated sales team participation in trade shows and expos, ensuring that staff were well-prepared for presentations and demonstrations.

SALES PROFESSIONAL

LOU SOBH AUTOMOTIVE
12.2006 - 12.2009
  • Captured new revenue by penetrating markets and increasing volume with existing clientele. Provided market insight automotive vertical and generated sales specifically from strong product knowledge. Continually improved the effectiveness of the sales organization and enhanced productivity, efficiency and client satisfaction.
  • Accomplishments:
  • Crafted and executed innovative sales, marketing, and business development strategies which improved brand recognition and sparked vital advantageous relationships for future success.
  • Surpassed established profitable sales targets, while aggressively seeking new customers to ensure optimum sales achievement in the long-term.
  • Secured new clients while expanding product offerings to current users to power forward consistent sales growth and exceeding territory goals.
  • Propelled sales revenue through face-to-face consultative solution selling built on trusting relationships that fueled maximum value to customers.

Education

Associate - Computer Science

Atlanta Technical College
Atlanta, GA

Skills

  • Cross Functional Collaboration
  • Lead Generation / Prospecting
  • Sales Target Attainment
  • Business Development
  • Account Management
  • Project Management
  • Cultivating Relationships
  • Revenue / Sales Growth
  • Technical Support
  • Conflict Resolution
  • Market Share Expansion
  • Customer Needs Strategizing
  • Software/ Hardware
  • World Class Customer Service
  • Process Improvement
  • Business development
  • Schedule management
  • Excellent negotiation skills
  • Partnership development
  • Strategic planning
  • Revenue generation
  • Sales expertise
  • Business strategies
  • Account growth
  • Client relationship management
  • Teamwork and collaboration
  • Goal oriented
  • CRM systems

Certification

A+ Certified

Timeline

SENIOR ACCOUNT MANAGER / TEAM LEAD

NETWORK
08.2017 - 03.2025

Sales Director

DREW SOLUTIONS
02.2010 - 03.2016

SALES PROFESSIONAL

LOU SOBH AUTOMOTIVE
12.2006 - 12.2009

Associate - Computer Science

Atlanta Technical College

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