Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LANA SEYMOUR

Jefferson

Summary

Experienced Certified Pharmacy Technician with a strong foundation in pharmaceutical practices and patient care. Successfully managed medication dispensing and inventory control, ensuring accuracy and compliance. Demonstrated proficiency in medication preparation and pharmacy software, contributing to team efficiency and patient satisfaction. I have worked hospital, large retail and now family owned independent and hold a certification in vaccination administration.

Successful in quickly and accurately filling prescription orders and building personal and effective relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Sullivan Drugs
11.2021 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Communicate directly with doctors and other pharmacies offices via telephone, fax and email.
  • Proficient using RX30 and PioneerRx Pharmacy Software.


Cardiac Sonographer

Children's Healthcare of Atlanta
04.2005 - 04.2015
  • Achieved greater diagnostic accuracy through close attention to detail when capturing precise measurements during echocardiograms.
  • Educated patients on procedure processes, alleviating anxiety and promoting a more relaxed experience during examinations.
  • Established a positive rapport with patients from diverse backgrounds, fostering trust between patients and healthcare providers.
  • Expedited report turnaround time by promptly analyzing scan results and providing detailed reports to referring physicians.
  • Streamlined communication by effectively collaborating with cardiologists to discuss findings and develop treatment plans.
  • Participated in continuing education courses to stay current on industry advancements and best practices.

Certified Pharmacy Technician

Walgreens
12.2003 - 04.2005
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Collected co-payments or full payments from customers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Managed opening and closing duties for pharmacy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Certified Pharmacy Technician

Hart County Hospital
08.2000 - 12.2003
  • Managed the medication storage system, ensuring proper organization and maintenance of medications according to regulatory requirements and best practices.
  • Participated in hospital-wide initiatives aimed at improving patient care, such as interdisciplinary committees focused on medication safety and utilization management.
  • Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
  • Streamlined pharmacy operations by maintaining an organized and efficient work environment.
  • Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
  • Counted, measured, and compounded medications following standard procedures.

Education

Cardiac Sonographer Certificate - Sonography

Sanford Brown Ultrasound School
Atlanta

Emmanuel College
Franklin Springs, GA

Skills

  • Certified pharmacy technician (CPhT)
  • Immunization Administration Certificate
  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Pharmacist support

Certification

  • CPhT - Certified Pharmacy Technician - PTCB
  • Immunization Administration Certificate - PTCB

Timeline

Certified Pharmacy Technician

Sullivan Drugs
11.2021 - Current

Cardiac Sonographer

Children's Healthcare of Atlanta
04.2005 - 04.2015

Certified Pharmacy Technician

Walgreens
12.2003 - 04.2005

Certified Pharmacy Technician

Hart County Hospital
08.2000 - 12.2003

Cardiac Sonographer Certificate - Sonography

Sanford Brown Ultrasound School

Emmanuel College

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LANA SEYMOUR