Landon Koch
Cumming
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Publix
07.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Wholesale Associate
BJ's Wholesale
09.2022 - 06.2023
- Provided exceptional customer service, resolving issues promptly and courteously to increase overall satisfaction levels.
- Implemented effective merchandising strategies to optimize product visibility and drive sales performance.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
High School Diploma -
North Forsyth High School
Cumming, GA05-2027
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Strong numeracy
- Time management
- Problem-solving
Student Athlete Award
This award is given to a student who shows both high achievement in the classroom and in sports. This student is given this award with high honor and with great pride regarding the school.
Languages
Spanish
Limited Working
Timeline
Customer Service Cashier
Publix
07.2023 - Current
Wholesale Associate
BJ's Wholesale
09.2022 - 06.2023
High School Diploma -
North Forsyth High School
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