Landon Roberts
Gainesville
Summary
Creative and people-oriented Communications major with a Public Relations concentration, with additional coursework completed in Digital Media. Strong customer-facing operations experience from full-time restaurant industry roles during the pursuit of a college degree.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member & Digital Media Assistant
Chick-fil-A Dahlonega
Dahlonega
08.2022 - 01.2023
- Front of House Team Member with Dining, Drive-Thru and Hospitality responsibilities
- Created digital content and assisted with local store social media to include tracking of engagement metrics
Team Leader
Chick-fil-A East Lake
Marietta
05.2021 - 08.2022
- Supervised and trained new hires to ensure team efficiency
- Managed shift operations and supported conflict resolution
- Supported build-out of Drive-Thru processes to test new CFA Mobile Thru lanes. Elevated the customer experience throughout the test by engaging in iterative process improvements.
Team Member
Chick-fil-A East Lake
Marietta
06.2020 - 04.2021
- Cross-trained team member with Front of House and Back of House operations, customer service and hospitality responsibilities.
Education
Bachelor of Arts - Mass Communications, Public Relations
University of North Georgia
Dahlonega, GA12.2025
Skills
- HubSpot Social Media Certified
- Team leadership
- Conflict resolution
- Relationship building
- Customer service
- Workflow management
- Adobe Lightroom
- Microsoft Office
- Proficient use of AI
Certifications Skills
- HubSpot Social Media Certified
- Adobe Lightroom
- SEO
- Microsoft Office
- Proficient use of AI
Clubs Leadership
- Public Relations Student Society of America, Secretary, Organized and led tabling events, applying public relations strategies to promote the organization and engage with students., Collaborated with team members to create and implement effective communication plans for events and campaigns.
- Lambda Pi Eta (National Communication Association Honor Society), Member
Certification
- HubSpot
- PRSSA
Timeline
Team Member & Digital Media Assistant
Chick-fil-A Dahlonega
08.2022 - 01.2023
Team Leader
Chick-fil-A East Lake
05.2021 - 08.2022
Team Member
Chick-fil-A East Lake
06.2020 - 04.2021
Bachelor of Arts - Mass Communications, Public Relations
University of North Georgia
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Katelyn SpenceKatelyn Spence
CNA at Advanced Health CenterCNA at Advanced Health Center
Raegan NeuRaegan Neu
Chicken Express at Tank NelsonChicken Express at Tank Nelson