Lani Ward
Snellville,GA
Summary
Professional in employee relations with strong experience in fostering positive workplace environments and resolving conflicts. Skilled in policy implementation, performance management, and compliance. Known for collaboration and adaptability, delivering effective solutions that align with organizational goals. Dependable team player with strong focus on achieving results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Employee Relations Specialist
Pitney Bowes
06.2022 - 09.2024
- Managed the onboarding process for new hires, preparing orientation materials and conducting sessions for groups of 1-50 employees.
- Coordinated benefits administration, including health insurance and retirement plans, as well as organized on-site benefit fairs during enrollment periods
- Assisted in planning and executing training programs and employee development initiatives. trained associates on tracking progress through workday and other HRIS systems.
- Led employee engagement activities, including recognition programs and pulse surveys.
- Effectively managed complex employee relations caseloads, navigating sensitive situations and ensuring all parties were treated fairly and equitably.
Receiving Lead
ITW
03.2021 - 06.2022
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Operated forklift to put away new products as well as replenished products for shipping. Unloaded up to10 trucks daily
- Enhanced warehouse efficiency by implementing new receiving processes and procedures.
- Conducted regular inventory audits to identify discrepancies early on, avoiding costly mistakes down the line.
- Trained new team members on company policies and procedures, fostering a positive work culture within the department.
Shipping and Receiving Clerk
Covetrus
01.2019 - 06.2020
- Unloaded trucks daily and moved materials by forklift, electric pallet jack, and other equipment
- Expedited order fulfillment processes through proficient use of barcode scanning technology during picking and packing activities.
- Developed strong partnerships with key suppliers by communicating any discrepancies with new shipment.
- Served as secretary for the Safety Committee, leading safety presentations that reduced incidents in the warehouse
- Enhanced truck-to-shelf turnaround time from 48 hours to under24 hours
Logistics Associate
Cardinal Health
03.2014 - 09.2018
- .Picked and packed orders with RF scanner manually and with forklift equipment
- Operated electric pallet jack and order picker to pick full pallet orders for customers
- Maintained meticulous attention to detail in processing shipments, contributing to outstanding audit results
- Trained team members on warehouse management systems and new procedures, ensuring operational consistency.
Education
Bachelor of Business Administration - Project Management
Stayer University
Lithonia, GA01.2021
Skills
- Training development
- Data analytics
- Cross-functional collaboration
- Benefits administration
- HR data analysis
Certification
OSHA certified in forklift operation; electric pallet jack, counterbalance forklift, reach forklift, cherry picker, and sit-down forklift.
Timeline
Employee Relations Specialist
Pitney Bowes
06.2022 - 09.2024
Receiving Lead
ITW
03.2021 - 06.2022
Shipping and Receiving Clerk
Covetrus
01.2019 - 06.2020
Logistics Associate
Cardinal Health
03.2014 - 09.2018
OSHA certified in forklift operation; electric pallet jack, counterbalance forklift, reach forklift, cherry picker, and sit-down forklift.
Bachelor of Business Administration - Project Management
Stayer University
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