Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LAPORSHE BUTLER

Moultrie

Summary

Customer service oriented professional capable of multi-tasking and prioritizing workloads to ensure timely delivery. Maintains courteous and professional working relationships with employees at all levels of the organization. Accustomed to handling information that is sensitive and confidential. Dependable and trustworthy with strong leadership skills. Versatile and Adaptable Ability to work at a computer for long periods of time Team player and Dedicated Follows policies, procedures, and guidelines to assure consistent quality. Microsoft Word, Excel, and PowerPoint; Types 36 WPM. Outstanding critical thinking and problem-solving skills

Overview

18
18
years of professional experience
1
1
Certification

Work History

Patient Access Specialist

Tift Regional Medical Center
08.2022 - Current
  • Managed patient registration processes, ensuring accuracy and compliance with healthcare regulations.
  • Coordinated insurance verification and eligibility checks to streamline patient access services.
  • Assisted patients in navigating billing inquiries, fostering clear communication and resolution of concerns.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • CPR certified
  • Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Prepared patient identification band and completed admissions papers.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Paraprofessional

Colquitt County School System (ESS)
10.2021 - 05.2022
  • Works with special needs student with diverse learning needs
  • Monitored student progress
  • Behavior management
  • Assisted in field trips with student with special needs

General Manager

Zaxby's
08.2015 - 08.2021
  • Oversee a staff of 25 employees.
  • Utilize Microsoft Excel, answer phones, and perform opening and closing procedures.
  • Maintain a customer focused, team oriented environment by building effective employee relationships.
  • Ensure guest satisfaction and uphold compliance with all regulatory requirements and brand standards.
  • Manage opening and closing duties, order supplies, and maintain inventory levels.
  • Count money from cash registers and prepare bank deposits.
  • Create schedules, manage payroll, and organize and lead team meetings.

Assistant Manager

Zaxby's
06.2009 - 08.2015
  • Led team during each shift and trained team members.
  • Reinforced food safety and safe working procedures.
  • Established and maintained effective working relationships with employees.
  • Executed company policies and procedures, and monitored inventory levels.
  • Identified problems, initiated corrective action, and maintained fast and accurate service.

Cashier / Cook

Zaxby's
06.2007 - 06.2009
  • Worked the drive thru and the cash register.
  • Took guest orders and prepared orders to-go.
  • Handled cash and credit transactions to close out guest checks.
  • Made and completed catering orders.

Education

AS - Nursing Generic Program

Southern Regional Technical College
Tifton, GA

Associate of Science Degree - Health Sciences - Pharmacy Technician

Ultimate Medical Academy
01.2020

Associate of Applied Science - Radiology

Southern Regional Technical College
Tifton, GA
12-2027

Skills

  • Pharmacology
  • Pharmaceutical Calculations
  • HIPAA compliance
  • Pharmacy Law & Ethics
  • Supply & Inventory
  • Data Entry
  • Customer Service
  • Exceptional communication
  • Insurance billing
  • Insurance information collection
  • Registration and admissions
  • Flexible schedule
  • Special education support
  • Helping students with special needs
  • CPR and first aid certified
  • Registration and scheduling

Certification

CPR certified

Timeline

Patient Access Specialist

Tift Regional Medical Center
08.2022 - Current

Paraprofessional

Colquitt County School System (ESS)
10.2021 - 05.2022

General Manager

Zaxby's
08.2015 - 08.2021

Assistant Manager

Zaxby's
06.2009 - 08.2015

Cashier / Cook

Zaxby's
06.2007 - 06.2009

Associate of Science Degree - Health Sciences - Pharmacy Technician

Ultimate Medical Academy

AS - Nursing Generic Program

Southern Regional Technical College

Associate of Applied Science - Radiology

Southern Regional Technical College

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