Laquanda Wyatt

• Performed regular security patrols to deter and detect suspicious activities, enhancing overall site safety.
• Patrolled assigned areas, monitored surveillance cameras, and responded promptly to suspicious activities, ensuring high security and safety levels.
• Monitored surveillance systems to identify potential security threats.
• Performed regular inspections of equipment and facilities to identify potential security risks or vulnerabilities, taking proactive measures to address them
• Investigated security breaches, documented findings, and recommended corrective actions to mitigate future risks.
• Maintained accurate records of daily activities including incident reports, shift logs, visitor logs, and inventory checks

• Greeted patients and visitors promptly, fostering a professional and welcoming environment.

Prepared procedure estimates, posted payments, reconciled cash drawer, and assisted management with denied claims for improved financial accuracy.

Answered and directed incoming center phone calls efficiently, ensuring timely communication and support.

Collaborated with practice managers, doctors, nurses, and clinic staff to streamline workflows and enhance provider efficiency.

Scheduled patient appointments and coordinated follow-ups and referrals to external specialists to ensure continuity of care.

Analyze health benefits, verify insurance eligibility, and update coverage status.

• Determine and collect patient financial responsibilities co-payments, co-insurance, deductibles) at the time of service.

• Delivered packages and goods to customers in a timely and efficient manner
• Maintained accurate delivery records, documenting time, recipient's name, and special instructions to ensure seamless operations
• Ensured the safe handling and transportation of fragile or perishable items
• Conducted routine vehicle inspections each shift, confirming proper functioning of brakes, lights, and tires for safe operations
• Promptly reported vehicle maintenance or repair needs to ensure operational readiness and safety compliance
• Followed established safety protocols for loading/unloading packages or goods from the vehicle