Summary
Overview
Work History
Education
Skills
Experience
Education and Training
Timeline
Laquisha Bradley

Laquisha Bradley

Macon

Summary

Dynamic General Manager with extensive experience in executing strategies that boost profitability and sales growth. Acknowledged for outstanding operational management and customer care. Proficient in team development and training to achieve success in competitive sectors.

Overview

30
30
years of professional experience

Work History

General Manager

Applebee's Neighborhood Grill & Bar
01.1999 - Current
  • Streamlined financial accuracy by monitoring quotes, production processes, material planning, and bank reconciliations.
  • Ensured safety operations met FDA and OSHA standards while maintaining a clean work environment.
  • Centralized data, payroll, and accounting programs to maximize efficiency in time and manpower utilization.
  • Implemented engagement, diversity, and cultural initiatives leveraging robust reporting tools for enhanced productivity.
  • Oversaw supplier operations to confirm quality standards, delivery timelines, and contract conformity.
  • Established loyal customer relationships via effective account management strategies.
  • Provided exceptional client service through hands-on leadership of team members.
  • Forecasted sales trends and managed resources to achieve a [Number]% improvement in productivity metrics.

Server/Keyholde

Carrabba's Restaurant
08.2022 - 12.2024
  • Operated POS terminals to process orders, split bills, and calculate totals efficiently.
  • Greeted customers, addressed inquiries, and recommended specials to boost sales.
  • Enforced minimum age requirements for alcohol consumption by verifying identification.

Keyholder

Glory Days Grill
11.2019 - 08.2022
  • Evaluated sales performance via analysis of reports and competitor offerings.
  • Boosted sales through strategic merchandising and promotional enhancements.
  • Facilitated service consultations by utilizing open-ended questions to gauge customer preferences.

Supervisor

Denny's Restaurants Franchise Association
10.1995 - 12.1998
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Some College (No Degree) - Computer And Information Systems Security

Atlanta Metropolitan State College, Atlanta, GA

GED -

Atlanta Job Corps Center, Atlanta, GA
10.1997

Skills

  • Dining service excellence
  • Efficient volume management
  • Food safety regulations
  • Alcohol and food service skills
  • Check processing capabilities
  • POS system expertise

Experience

["General and Operations Managers"],["First-Line Supervisors of Retail Sales Workers"],["Waiters and Waitresses"]

Education and Training

other,other

Timeline

Server/Keyholde - Carrabba's Restaurant
08.2022 - 12.2024
Keyholder - Glory Days Grill
11.2019 - 08.2022
General Manager - Applebee's Neighborhood Grill & Bar
01.1999 - Current
Supervisor - Denny's Restaurants Franchise Association
10.1995 - 12.1998
Atlanta Metropolitan State College - Some College (No Degree), Computer And Information Systems Security
Atlanta Job Corps Center - GED,

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Laquisha Bradley