Laquitha Stegall-Hill
Union City
Summary
Detail-oriented professional specializing in retail operations and patient-focused services. Led cash handling, staff training, and workflow coordination while resolving customer issues effectively. Supported medical administrative tasks, including scheduling and documentation, backed by dental assisting training. Maintains accuracy and professionalism in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Pro Associate
Home Depot
Atlanta
03.2012 - Current
- Assists customers with product selection and inquiries in a fast-paced retail environment.
- Manages inventory levels, ensuring stock availability on the sales floor.
- Resolved customer complaints efficiently, improving overall shopping satisfaction.
- Trained new associates on company policies and customer service standards to ensure consistent service delivery.
- Operates point-of-sale systems for processing transactions accurately and quickly.
- Coordinated product displays to effectively showcase seasonal merchandise and attract customer interest.
- Assists customers with selecting items and answering questions about products.
Head Cashier
Home Depot
Atlanta
11.2022 - 03.2024
- Managed cash register operations and ensured accurate cash handling procedures.
- Supervised and trained cashiers on customer service and checkout processes.
- Coordinated daily cash drawer audits and reconciled discrepancies.
- Enforced company policies regarding returns, exchanges, and discounts at the register.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Helped with purchases and signed customers up for rewards program.
Education
GED -
Atlanta Technical College
Atlanta, GA08-2026
Diploma - Dental Assistant
UEI College
Morrow, GA05-2011
Diploma - Medical Administrative Assistant
Everest Institute
Jonesboro, GA06-2009
Skills
- EMR documentation
- Medical terminology
- Appointment scheduling
- Patient communication
- Customer service
- Sales reporting
- Sales reporting
- Team leadership
- Problem resolution
- Punctual leadership
- Customer engagement
- Punctual leadership
AWARDS / Honors
- Homer Badges
- PRO CHAMPION BADGE 2025
- Perfect Attendances
Timeline
Head Cashier
Home Depot
11.2022 - 03.2024
Pro Associate
Home Depot
03.2012 - Current
GED -
Atlanta Technical College
Diploma - Dental Assistant
UEI College
Diploma - Medical Administrative Assistant
Everest Institute