Laramie Hubbard
Austell
Summary
Adept at managing high-volume warehouse operations and leading teams, as demonstrated at Amazon, I excel in optimizing workflows and enhancing team efficiency. My background includes expertise in packaging, labeling, and problem-solving, alongside a proven ability to maintain composure and professionalism in fast-paced environments. Achieved consistent productivity targets, reflecting strong attention to detail and collaborative skills.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Subaru of America, Inc
02.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50-75 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Warehouse Lead
Amazon
05.2019 - 02.2023
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Warehouse Associate
TRC Staffing
05.2018 - 02.2023
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Moved furniture and boxes using utility dolly and truck ramp.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Server
Milk and Honey
08.2018 - 03.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Customer Service Representative
Hartsfield-Jackson Atlanta International Airport
05.2016 - 05.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both passengers and the company alike.
- Enhanced passenger satisfaction by promptly addressing concerns and providing accurate information.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
Associate of Science - Accounting
Middle Georgia State University
Macon, GA12-2019
High School Diploma -
Mceachern High School
Powder Springs, GA05-2015
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Order picking
- Heavy lifting
- Microsoft 365 Experience
- IT Experience
- Management Experience
Timeline
Warehouse Associate
Subaru of America, Inc
02.2023 - Current
Warehouse Lead
Amazon
05.2019 - 02.2023
Server
Milk and Honey
08.2018 - 03.2019
Warehouse Associate
TRC Staffing
05.2018 - 02.2023
Customer Service Representative
Hartsfield-Jackson Atlanta International Airport
05.2016 - 05.2018
Associate of Science - Accounting
Middle Georgia State University
High School Diploma -
Mceachern High School
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