Larissa Galberth
Allenhurst
Summary
Seeking a role within a reputable company that provides stability and growth opportunities. Ready to contribute skills and expertise to a dynamic team environment, fostering lasting professional relationships. Passionate about making a meaningful impact and driving success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Warehouse Associate
TARGET DISTRIBUTING
06.2019 - Current
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Received, inspected, and organized incoming shipments for optimal storage.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to improve workflow and productivity levels.
- Trained new associates on safety protocols and equipment handling procedures.
- Implemented best practices for product placement to enhance accessibility and efficiency.
- Conducted regular quality checks to ensure compliance with operational standards.
Security Guard
MTC Brunswick Job Corps
01.2018 - Current
- Monitored facility access to ensure safety and compliance with security protocols.
- Conducted regular patrols to identify potential hazards and maintain a secure environment.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Trained new staff on emergency procedures and security best practices.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
Security Guard
DSI Security Services
11.2016 - 01.2018
- Provide general security duties to client, such as: crime prevention, crime reduction, and order maintenance by observing, documenting, and reporting activities.
- Maintains visibility to ensure/deter unacceptable activities.
- Comply with Client’s specific post instructions, which may include: the checking of employee badges, inspecting and logging information on trucks entering or leaving facilities, conducting walks of perimeters and or interior offices and doors.
- Any other duties that may be required or assigned by management
IOS Tier 1 Advisor
Kelly Services
07.2016 - 10.2016
- A Tier 1 Advisor is responsible for answering and resolving advanced product technical-support questions received from customers.
- Advisors are responsible for ensuring call resolution in a timely manner, meeting average handle time requirements for the program; while maintaining the highest standards of quality, and ensuring complete customer satisfaction with every interaction. Advisors will be expected to provide suggestions and options to the customer based on their needs. Find a solution that works best for each situation and be that helpful voice on the other end of the line.
CSA - Customer Service Associate
Amazon.com
06.2016 - 10.2016
- Solve problems, answer questions, and resolve concerns presented by Amazon customers. Track, Cancel, Refund and Replace orders. Contact third party sellers on behalf of the customer.
Inbound Customer Care Specialist
AdeccoUSA
10.2014 - 07.2016
- Responsible for handling calls from new and existing customers regarding a variety of request.
- Using knowledge of products or services as well as great customer service skills.
- Address issues and provide support and other information as needed to keep customer issues
- Provide support and other information as needed to keep customers satisfied and retain business
Pharmacy Tech II
Wal-Mart Pharmacy
06.2004 - 11.2007
- Retrieve prescription orders
- Count, pour, measure and weigh tablets and medications
- Mix medication
- Select the proper prescription container
- Create prescription labels
- Prepare insurance claim forms
- Maintain patient profiles
- Complete cash register transactions
- Answer telephones
- Take medication inventory of over-the-counter medications
- Be aware of the latest medications and their availability
Hand Packer
Dura-Med Industries
04.2003 - 04.2004
- Examine and inspect containers, materials and products in order to ensure that packing specifications are met.
- Mark and label containers, container tags or products using marking tools.
- Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
- Clean containers, materials, supplies or work areas.
- Measure, weigh and count products and materials.
- Record product packaging and order information on specified forms and records.
Customer Service Manager
Winn-Dixie
01.2002 - 08.2002
- Ensure customer service, store cleanliness, and employee efficiency.
- Assist employees with customer service and cleaning.
- Address customer complaints and questions.
- Work to ensure customer satisfaction and strive to satisfy every customer entering the store.
- Ensure store operations run smoothly.
Education
High School Diploma -
Wayne County High School
Jesup, GA05.1997
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ10-2010
Bachelor of Science -
University of Phoenix
Tempe, AZ04-2014
MBA - Health Administration
University of Phoenix
Tempe, AZ06-2025
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Workplace cleanliness
- Data entry
- Complex Problem-solving
- Time management
Certification
Driver's License
Additional Information
- SKILLS AND ABILITIES
- Established good working relationships with customers and clients
- Ability to organize and work under extreme work pressure
- Knowledge of Microsoft Office word and Excel
- Strong personal and verbal communication skills
- Decision making and critical thinking skills
- Accuracy and attention to details
- Tolerant and flexible adjusts to different situations
Timeline
Warehouse Associate
TARGET DISTRIBUTING
06.2019 - Current
Security Guard
MTC Brunswick Job Corps
01.2018 - Current
Security Guard
DSI Security Services
11.2016 - 01.2018
IOS Tier 1 Advisor
Kelly Services
07.2016 - 10.2016
CSA - Customer Service Associate
Amazon.com
06.2016 - 10.2016
Inbound Customer Care Specialist
AdeccoUSA
10.2014 - 07.2016
Pharmacy Tech II
Wal-Mart Pharmacy
06.2004 - 11.2007
Hand Packer
Dura-Med Industries
04.2003 - 04.2004
Customer Service Manager
Winn-Dixie
01.2002 - 08.2002
High School Diploma -
Wayne County High School
Associate of Arts - Business Administration
University of Phoenix
Bachelor of Science -
University of Phoenix
MBA - Health Administration
University of Phoenix
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