Larisse Correia
Atlanta,GA
Summary
Motivated Chemical Engineer looking for an interesting and challenging opportunity. Committed to utilizing skills to further the mission of the company, with a strong ability to analyze complex problems and develop innovative solutions. A collaborative team player with excellent communication skills and a passion for continuous learning and professional growth. Eager to leverage expertise to drive success and contribute to the company’s initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Support Manager (Remote)
RA Medicina E Segurança Do Trabalho
12.2020 - 01.2024
- Managing customer support department’s day-to-day functions improving communication between costumer and company.
- Implemented customer support processes to enhance customer satisfaction.
- Formulating and revising customer support policies and promote their implementation.
- Informing team of all new information related to products, procedures, and trends through meetings.
- Assessing support statistics and preparing detailed reports on findings, making it easy and simple to read by other departments.
- Overseeing and evaluating team's ongoing training efforts.
- Delivering performance evaluations and following disciplinary process according to company policy.
- Managing budget of customer support department,
AuPair
AuPairCare
09.2018 - 09.2019
- Exchange Program living with an American Family for cultural exchange.
- Met children's physical, emotional, and developmental needs with organized and balanced schedules.
- Used prior knowledge in Math, Physics, Chemistry helping with school Projects, homework and test preparation, leading kids to best grades in class.
- Improved behavior with modeling and positive reinforcement techniques.
Personal Assistant
LGA Soldas Ltda
02.2012 - 12.2017
- Coordinated projects, presentation and reports.
- Implemented better communication within employers through software and and automated system.
Education
Data Science Certificate
IBM
06.2024
Bachelor in Chemical Engineer -
Centro Universitario UNA
Brazil08.2018
English As A Second Language -
International Language Academy of Canada
Vancouver2018
Skills
- Project Management
- Technical reporting
- Process Improvement
- Programming Languages
- Teamwork and Collaboration
- Computer Skills
- Data Analysis
Certification
Lean Six Sigma Yellow Belt
Extra-Curricular Activities
Science Research Project - Using multilayer perceptron to classify the gasoline. The application of artificial neural network served classify the gasoline commercialized in the local area and identify the tampered gasoline.
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Timeline
Support Manager (Remote)
RA Medicina E Segurança Do Trabalho
12.2020 - 01.2024
AuPair
AuPairCare
09.2018 - 09.2019
Personal Assistant
LGA Soldas Ltda
02.2012 - 12.2017
Data Science Certificate
IBM
Bachelor in Chemical Engineer -
Centro Universitario UNA
English As A Second Language -
International Language Academy of Canada
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