Larquitta Mcginnis
Union City
Summary
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
10
10
years of professional experience
Work History
Mail Courier
USPS
09.2022 - Current
- Follow a daily prescribed route, on foot or by vehicle on a regular schedule, picking up additional mail from relay boxes.
- Collects mail from mail boxes and accepts letters from mailing from customers.
- Sorting mail, loading and unloading mail vehicle.
- Assisted in training new employees on company procedures and expectations, facilitating smooth integration into the team.
Gate Agent
Spirit Airlines
06.2019 - 09.2022
- Gate Agents responsibilities, checking boarding passes.
- Assisting passengers onto flights, upgrading seats accommodating tardy passenger.
- Assisting parents with stroller tags.
- Coordinated closely with ramp agents to ensure proper loading of baggage onto aircrafts according to weight limits.
Customer Service Agent
Comcast
08.2017 - 06.2019
- Provide excellent customer service to internal and callers in polite, helpful and professional manner.
- Receives telephone inquires from callers and transfer to the appropriate appointment.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Lab Collector
Castle Medical
10.2014 - 08.2017
- The ability to collect specimen samples, in order to see how well patient's medications is being broken down.
- Provides information for patient diagnosis.
- Enhanced lab information efficiency by streamlining sample collection and processing procedures.
- Report test results following in collecting specimen, ensure appropriate sampling and maintain accurate record keeping.
Education
High School Diploma -
Mt.Zion High School
Jonesboro05.2010
Skills
- Package handling
- Efficient Route Planning
- Safety Procedures
- Deadline-oriented
- Delivery Accuracy
- Working Independently
- Customer Service
- Problem-Solving
- Time Management
- Loading and unloading
- Package Delivery and Pick-up
Timeline
Mail Courier
USPS
09.2022 - Current
Gate Agent
Spirit Airlines
06.2019 - 09.2022
Customer Service Agent
Comcast
08.2017 - 06.2019
Lab Collector
Castle Medical
10.2014 - 08.2017
High School Diploma -
Mt.Zion High School
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